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Can't print packing slips

Keep getting this:  

 

Unable to load due to system error.
Please close the page and try again. 
 
 
Closed it, tried again, closed it, tried again, closed it, tried again..... write packing slips by hand. 
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Message 1 of 47
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46 REPLIES 46

Re: Can't print packing slips

I'm having the same problem and I have tried restarting, clearing cache, etc.  Nothing works!  Very frustrating to say the least.

Message 16 of 47
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Re: Can't print packing slips

Tried all that yesterday. Today I used Edge and got it working but not in Chrome nor Firefox.

An entrepreneur at heart... IT by day... Graphics guru at night!
Message 17 of 47
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Re: Can't print packing slips

Same issue here.

Message 18 of 47
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Re: Can't print packing slips

OMG would someone pleeeeeeeeeease fix this!  PLEASE!?

 

So I get a Power Seller certificate from you, to show your appreciation, and now it takes sooooooo much time to process orders I'm ready to give up.  Thanks Ebay! /s  If you really appreciated your sellers you would fix problems like this instead of leaving us to fend for ourselves!

Message 19 of 47
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Re: Can't print packing slips

Over 24 hours now and we can't print the packing slips or invoices. This needs to be fixed ASAP!!!

Message 20 of 47
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Re: Can't print packing slips

we're seeing the same issue from our end. this started yesterday around 5-6 pm (pst). we can't print any shipping documents atm.

Message 21 of 47
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Re: Can't print packing slips

@tinifiber 

@sharonsflorida 

@squarpeg 

 

What have you tried so far?  Some have had success switching to another browser.  That didn't work for me.  Some have had success printing packing slips individually from within the order itself.  That didn't work for me.  Some have had success if they exited eBay, turned the computer off, and logged back in.  That didn't work for me.  

The only thing that worked for me yesterday was to additionally clear the cache, restart, log back in.  I have been able to print packing slips without a problem for the last 24 hours since doing that.  

I've mentioned this in a few posts, but I wanted to repeat what worked just in case you hadn't tried everything yet.  Best of luck!

Message 22 of 47
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Re: Can't print packing slips

Thanks for more suggestions.  I’ve tried everything except clear the cache … I’ll try that next.

 

Mondays are awful enough without having to go back and forth printing out individual packing slips.  My goal is to streamline my work load not add to it.

Message 23 of 47
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Re: Can't print packing slips

@sharonsflorida 

I couldn't agree with you more.  Please do let me know if clearing cache worked for you.  I sure hope so.

 

Message 24 of 47
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Re: Can't print packing slips

Over 24 hours we can't print the packing slips or invoices. I have tried restarting, clearing cache... Nothing works!

Message 25 of 47
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Re: Can't print packing slips

I just tested....and it worked!  Error message is gone.

Message 26 of 47
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Re: Can't print packing slips

Still not working here. If you clear the cache, the next time you start the browser, the problem returns. ☹️

Message 27 of 47
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Re: Can't print packing slips

Not working here either with 3 different browsers

Message 28 of 47
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Re: Can't print packing slips

Just wanted to add myself to the list with this problem.  Can't get them to print AT ALL through Firefox.  Can get them in Chrome but only after I clear the cache and print them right away.  If I close chrome out and then try it again in chrome the error pops up and I have to clear the cache to get it to work.

eBay, you done screwed something up.  Acknowledge the problem and fix it.  Not acknowledging the problem is completely unacceptable behavior from a company of your size. 

Message 29 of 47
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Re: Can't print packing slips

Insane.   This morning it doesn't work....again.

Message 30 of 47
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