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Can't add photos to collection items

Every time I try to add a photo to a card in my collection, its turns red and says invalid format and closes the edit collection item screen now.

 

I am using the same type of photos (jpeg, file size not an issue) that I have always used and all of a sudden as of a couple days ago I can't add photos anymore.

 

I have tried clearing my cache, different browsers etc. with no luck. It can't be the photos bc these are all the same ones (taken with iphone a week or two ago) that I was using to add to collection items with no issues previously.

 

Anyone got any ideas when this will be fixed?

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Re: Can't add photos to collection items

No solution I've found yet, just adding that I am running into the same issue today.  It's the first time I've tried adding things to my collection, I thought I was doing something wrong.  Should be straightforward though, and I have tried a couple different supported image formats.  No idea why it fails this way, and annoying that it closes the whole window out. 

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Re: Can't add photos to collection items

I've run into the same issue. Have not been able to upload photos for two days. Have not seen any fixes being announced yet.

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Re: Can't add photos to collection items

@bsb_gold_and_pawn @mcde_850 @cardcollectingcorgilover 

 

Use the ? icon on the bottom right of the website (or shake your device if using the app) to file a tech report.

 

The more people reporting, the more eBay will pay attention, the higher it will go on the fix list.

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