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Can no longer see all of listing information

Starting today, I am no longer able to easily see my listing information.   I need to page right and left to see the listing details.  I need to zoom to 50% in order to see it all.   And, when I do that, I can barely read the information.  I am having this problem on two computers and two browsers (edge and chrome).   Please fix because this is a major inconvenience!! 

Message 1 of 12
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11 REPLIES 11

Re: Can no longer see all of listing information

Some possible workaround options to let you get things done without horizontal scrolling:

 

You may be able to rearrange the columns on the page, hide certain columns, or change the column width without changing the font size. The active listings of seller hub should allow you to change column widths using your mouse cursor to grab and drag the column dividers located in the column heading row. You should be able to add or remove columns using the "Customize table" link in the upper right.

 

If you are unable to edit or modify the columns directly through eBay or if you are using a different page, you may be able to block unneeded columns using the element hiding tool of an ad blocker add-on in your browser.

 

You may also be able to use an alternative page that works better.

 

https://www.ebay.com/sh/lst/active

 

https://www.ebay.com/mys/active

 

Message 2 of 12
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Re: Can no longer see all of listing information


@eburtonlab wrote:

Some possible workaround options to let you get things done without horizontal scrolling:

 

You may be able to rearrange the columns on the page, hide certain columns, or change the column width without changing the font size. The active listings of seller hub should allow you to change column widths using your mouse cursor to grab and drag the column dividers located in the column heading row. You should be able to add or remove columns using the "Customize table" link in the upper right.

 

If you are unable to edit or modify the columns directly through eBay or if you are using a different page, you may be able to block unneeded columns using the element hiding tool of an ad blocker add-on in your browser.

 

You may also be able to use an alternative page that works better.

 

https://www.ebay.com/sh/lst/active

 

https://www.ebay.com/mys/active

 


@eburtonlab The ability to 'customize' what is shown (orders waiting to ship) as well as 'shrink' the columns is no longer available as of a couple weeks ago. I used to be able to see the 'zip code' and now cannot unless I horiz scroll or 'shrink to 90%. 

Message 3 of 12
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Re: Can no longer see all of listing information

The ability to 'customize' what is shown (orders waiting to ship) as well as 'shrink' the columns is no longer available as of a couple weeks ago. I used to be able to see the 'zip code' and now cannot unless I horiz scroll or 'shrink to 90%.

 

Ah. I was looking at the Active Listings page that still allows column customization.

 

The Orders page is different. You may still be able to hide a column using an ad blocker, though. I can hide the column headings, at least, but I have no orders to see if it works for the data in the table as well.

 

https://www.ebay.com/sh/ord

 

https://www.ebay.com/mys/sold

 

Message 4 of 12
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Re: Can no longer see all of listing information


@eburtonlab wrote:

The ability to 'customize' what is shown (orders waiting to ship) as well as 'shrink' the columns is no longer available as of a couple weeks ago. I used to be able to see the 'zip code' and now cannot unless I horiz scroll or 'shrink to 90%.

 

Ah. I was looking at the Active Listings page that still allows column customization.

 

The Orders page is different. You may still be able to hide a column using an ad blocker, though. I can hide the column headings, at least, but I have no orders to see if it works for the data in the table as well.

 

https://www.ebay.com/sh/ord

 

https://www.ebay.com/mys/sold

 


@eburtonlab The only problem there is that there are NO ads on this page. All the columns are important as shown (although I would do away with 1 just to see the zip code as the zip code tells me if it's going to EIS customer or not, which I 'pack' differently- now I have to 'shrink' or 'scroll' 

 

I think they added the 'headings' on the left, but again, that's not an ad so I don't see how that could help (plus, I don't like adding 'ad blockers' then I can't search others that 'promote' to tell me things I need to know. 

Message 5 of 12
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Re: Can no longer see all of listing information

I think they added the 'headings' on the left, but again, that's not an ad so I don't see how that could help (plus, I don't like adding 'ad blockers' then I can't search others that 'promote' to tell me things I need to know.

 

Although ad blockers in general are obviously designed to block ads and they can be quite good at doing that, they are actually powerful general web tools that can be used to block all sorts of non-ad page elements. You don't even have to use them to block ads at all if you do not want to. You can pick and choose what they block, and what they don't. You can disable them on certain pages or sites, or pick among or even entirely skip the subscription services that provide the ad-blocking rules and just use your own custom blocking rules, which you can generate using a point and click interface.

 

Ad blockers can be very helpful in cleaning up cluttered web site pages and eliminating all sorts of annoying page features like hair-trigger flyover menus, totally unnecessary headings and graphics that take up valuable screen space at the top of important pages, and overly wide table elements that can cause horizontal scrolling, like that category list on the top of the Watch List that did not wrap properly in some browsers and that caused the Watch List page to be four times wider than the screen.

Message 6 of 12
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Re: Can no longer see all of listing information

As of early 2024 I am unable to resize the columns on the table for active listings. I've reported this twice to customer service and they were to put a ticket in for this. I thought it was just a bug and it would get fixed soon, but it hasn't.

We can still customize the number of columns by choosing what we want to show.

However, I still want several columns without having to scroll the page horizontally or zooming in and out. I would resize the columns so I could see everything. But now the ability to resize the columns by dragging the edge of the column with your mouse doesn't work anymore. 

If anyone has experienced this problem and knows a fix, lemme know please. 

Message 7 of 12
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Re: Can no longer see all of listing information

I am unable to resize the columns on the table for active listings anymore. I've reported this twice to customer service and they were to put a ticket in for this. I thought it was just a bug and it would get fixed soon, but it hasn't.

Turning off ad-blocker doesn't help. No options in the "Customize table" fix it either.

The "Customize table" options can "Customize active view" by checking the boxes for "Available Options". These options will be at the top row of the table. Then in the "Arrange" section you can click on an option that will move the column of your choice to the left or right. There is no options in "Customize table" that allows you to drag the edge of a column to resize it though.

 

However, I still want several columns without having to scroll the page horizontally or zooming in and out. I would resize the columns so I could see everything. But now the ability to resize the columns by dragging the edge of the column with your mouse doesn't work anymore. 

If anyone has experienced this problem and knows a fix, lemme know please. 

https://www.ebay.com/sh/lst/active

 

Message 8 of 12
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Re: Can no longer see all of listing information

I am having the same issue and thought I'd lost my mind. I distinctly remember adjusting the column sizes in the past and today, when I tried to do it, I couldn't. I've tried in both Chrome and Firefox so I know it's not my browser. Why did they change this?

Message 9 of 12
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Re: Can no longer see all of listing information

I'm not sure why it changed. I'm prone to thinking ability to resize the columns for active listings quit working by accident when they changed some other features possibly. I also tried Chrome, Firefox, & MS Edge browsers to no avail.

If enough people would Report This eBay Technical Issue to customer service I'm sure that would help get it fixed.

If anyone else in  the eBay community has noticed they now don't have the ability to resize the columns for active listings on their page at https://www.ebay.com/sh/lst/active as in the past, please Report This Technical Issue to eBay customer service.

If you have found a solution please post it here in this forum. 

 

 

Message 10 of 12
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Re: Can no longer see all of listing information

eBay is anticipating this issue should be resolved by the end of the day today... I hope it isn't an April Fools joke though...
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Adjusting-Column-Widths-and-Customizing-T...

Message 11 of 12
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Re: Can no longer see all of listing information

eBay is anticipating the columns problem should be resolved by the end of the day today... I hope it isn't an April Fools joke though...
community.ebay.com/t5/Report-eBay-Technical-Issues/Adjusting-Column-Widths-and-Customizing-Table-on-Active-Listing/m-p/34380230#M124823

Message 12 of 12
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