eBay

public-direct · ‎08-27-2018

For a while I was receiving 2 item sold emails in which the links didn't work. One showed the correct quantiy

left and the other, overall quantity sold.

Then finally I was getting the regular old email with the correct qty left.

Now I'm getting the normal sold item email but the quantity is showing the overall sold amount

instead of the current quantity left.

This is going to be extremely difficult to keep track of inventory now with over 350 listings.

I'll now basically need to try and remember if I'm getting low and then find the items and check. Or check

my physical inventory every day which is more time consuming as well.

I like to order more inventory at a point before it will show in my ebay as being low on inventory.

I also like to shift inventory around at certain points.

Is any other volume sellers getting this same problem or have any suggestions?

public-direct · ‎08-27-2018

Correction: Item Sold email next to "Quantity" is showing the total of sold + items left. Such as if there's 10 left but 20 where already sold, it's showing 30.

toomstoys · ‎08-31-2018

@public-direct wrote:
Correction: Item Sold email next to "Quantity" is showing the total of sold + items left. Such as if there's 10 left but 20 where already sold, it's showing 30.

Corrected now?

public-direct · ‎09-06-2018

No.... emails still aren't showing the remaining qty left. It's been so much more time consuming searching each product in my store to check that inventory is correct.

gopetersen · ‎09-06-2018

@public-direct wrote:
For a while I was receiving 2 item sold emails in which the links didn't work. One showed the correct quantiy
left and the other, overall quantity sold.
Then finally I was getting the regular old email with the correct qty left.

Now I'm getting the normal sold item email but the quantity is showing the overall sold amount
instead of the current quantity left.

This is going to be extremely difficult to keep track of inventory now with over 350 listings.
...

Is any other volume sellers getting this same problem or have any suggestions?

This is why I stopped relying on eBay and set up my own database.

As the orders come in, I download the .csv files into the database (a spreadsheet can be used as well) and keep track of inventory on my local computer. When I fill the orders, I open the database in one window and the Sold Awaiting Shipment list on the other, and keep an eye on both (to make sure they match) as I fill the orders. Then, as the items get deducted in the database, I know what the eBay listing is supposed to reflect in terms of inventory.

By doing this, I also discovered that eBay sometimes monkeys with the stock numbers in variation listings (not deliberate, I'm sure, probably just more bugs). This wasn't a problem as long as I was restocking regularly. If someone bought, there was almost always more, or more coming in, but now that I am discontinuing some of my stocks, the strange things that happen with the eBay inventory numbers are quite glaring.

For example, I have a certain product where I never have more than 30 on hand because that's the most I ever buy at the wholesale discounted price. I sold a number of items from the listing (and had not changed the listing or revised it in any way for almost two months) and yet one day the inventory on one of the variations was showing as 837!! No way I put in that number and the quantity available had been correct in the days before, so it had to be eBay's software that changed the number. I edit variation listings as infrequently as possible due to the mine fields.

So, my database saved me from overselling my stock. I knew the number was supposed to be (3) and was able to revise it before a buyer came along and bought 10 or 20 that I didn't have.

I try to rely on eBay as little as possible. I do all my receipts, records, and inventory management on the local computer.