08-03-2024 07:41 AM
The multi level discount sale event (one Discount Sale event that contains multiple percentages off) has been scrapped by ebay as another "improvement" AND without notice to Sellers.
This helpful feature from the Seller Hub has made consolidating discounts/markdowns easy for those who want to provide different levels of discounts for their items instead of making separate sale events for each percentage. When creating a sale event, there was an option to "add another discount level" (up to 10 levels). Using this feature made it easy for those who have groups of items they want to put in a single sale event but want to discount certain items at one percentage and others at another, and so on.
For example: a Seller wants to run a Sale on handbags but wants to reduce the price of some to 10%, some to 15%, and some to 25%. Instead of creating three separate sale events, this could be achieved and streamlined with the multi level sale event.
This is now no longer the case - after hours of research, phone calls, and chats, it is apparent that ebay will no longer provide this feature.
Along with failing to announce the removal of this feature, none of the representatives knew it was gone until it was brought to their attention nor could they give a reason why it was removed.
It seems that keeping a small bit of coding is not worth keeping ebay's members who use it happy. If ebay felt it was underutilized, maybe that's because there were no tutorials on how to use it - or even advertisements that it existed, for that matter.
What's the point in subscribing to an store if they are continuously removing all the features that make it stand out from other platforms? These "improvements" only make ebay less and less desirable as a platform to sell on.
For those who have used the Multi-Level Discount Sale Event feature and wish to see it reimplemented, please reach out to ebay and give your feedback.
09-09-2024 12:46 AM
Bring it back!!
I'm not sure why eBay thinks removing features is progress?!? Many sellers have used this feature for years and you just remove it without any announcement or reasoning? My sales have been down over the past month due to this "upgrade".
09-13-2024 09:54 PM
This is devastating news! I can't even go back and look at what my discounts were previously. This makes no sense.
09-25-2024 02:37 PM
Update from a rep at eBay Open today:
"We saw relatively low usage of the feature and the technical effort to maintain it was extremely high. We hear the feedback from sellers that were using it and will consider that in our future roadmap for promotional tools."
11-02-2024 04:34 AM
I totally agree. I found a work around by copying old multi-discount sale events. I don't know why they would take this feature away!
11-08-2024 03:05 PM
We still need this.
11-14-2024 02:06 PM
I doubt we'll see it before 2025, but here ya go @granamarcollectibles and everyone else, from today's Seller Check-In: