06-08-2023 06:36 AM
Anyone else notice how hard it is now when a buyer is browsing in a sellers store to see if they accept offers? First they have to click on the listing, then they have to click on "View all details" before they can even see if there is a "Make Offer" button. This makes no sense. Best offer should be prominently displayed on the first page the buyer sees. Otherwise they might scroll right past the listing without clicking on it if the price is not what they are willing to pay. This design could very well be part of what is causing the sluggish sales on eBay. I haven't been getting many offers from buyers recently so it makes me wonder. I reported this to eBay concierge and was told this change was part of the recent update. I also reported to eBay for Business and here on this page in hopes someone would look at this change and re-think it because the buyers needs to easily see that a seller accepts Best Offers when they are browsing.
06-08-2023 06:39 AM
You only have to click the listing; no additional clicking required. At the blue 'Bid' or 'Buy it Now' button, there will be a button that says 'put in cart (for BIN) and another button that says 'Make Offer'.
You can 'make an offer' by sending any seller a message as well.
06-08-2023 07:16 AM
I have no trouble seeing which of your listings have Best Offer available.
06-09-2023 04:40 AM
You are not looking on the main page of my store. I don't use the mobile app. Go to any store front on a desktop/laptop and you will see it does not show best offer.
06-09-2023 04:43 AM
I don't use the mobile app. Go to any store front on a desktop/laptop and you will see it does not show best offer. If a buyer does bother to click on a listing it still does not show them the make offer button. It's not until they click on the "view all details" button that they finally can see where they are able to make an offer. Not all buyers know how to send sellers a message especially the new buyers.