Best Offer Glitch

[thegarmentexchange]

There seems to be a Best Offer glitch. It says I have 42 eligible but when I try to send the offers with a percentage the screen is shaded out and says no eligible offers to send.

Anyone else having this issue?

[jenpicked]

yes me too

[amertreasures]

Yes Ebay took best offer off most of my items. I just moved them back to best offer. About 90 percent were eligible for best offer when I went to edit them

[ekmadonna]

Same here. My SEND Button is grayed Out on all 366.

[thegarmentexchange]

I did figure out sending offers still works on mobile app, just not on laptop

[uvmmmdu]

cant get it to work today phone or desktop and they are piling with way more than usual.........something is broken

[timerovertreasures]

I tried a different browser, turned off extensions and still doesn't work.

[ekmadonna]

Day 2 and still can't send offers on laptop. Hurting sales for sure

[devon@ebay]

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@thegarmentexchange wrote:

There seems to be a Best Offer glitch. It says I have 42 eligible but when I try to send the offers with a percentage the screen is shaded out and says no eligible offers to send.

Anyone else having this issue?

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Hey @thegarmentexchange! There is a sitewide ticket that is open for this issue which is under ALERT15704. If yourself or others are running into this please feel free to reach out to customer support and have your account added as an example.   

[wastingtime101]

Refresh the page and check again. Functionality was restored on my accounts.

[greatstuff80]

Mine has been coming and going for 2 days now. Sometimes it works, sometimes it doesn't. Awful glitch with photos in draft mode too today. Different day, more glitches. 🙄

[lovesgoodstuff]

I am having the same problem.