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Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Cannot assign automation in any way shape or form.  Not in bulk and not individually.  Am I the only one having this problem?  Google Chrome on a Mac.

 

Message 1 of 26
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25 REPLIES 25

Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

I’ve been experiencing the same issue for 2 days straight now. I’m usually in Google Chrome on a Mac, but just to be sure, I have tried clearing my cache and then attempting to assign automation to my auctions through:

 

Chrome Incognito Window / MAC

Safari / MAC

Safari Private Window / iPhone

Chrome Win 10 / PC

MS Edge Win 10 / PC

 

I have the latest versions of everything and am getting the exact same “It’s not you, it’s us” page every time I try, which is getting INCREDIBLY FRUSTRATING AND ALSO SUPER ANNOYING.

Message 2 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Don't know what's happening but I have been getting the same thing for three days now. Yes. It is very frustrating. I have not tried contacting eBay, as I kept thinking they would have it fixed soon. If it's not working by tomorrow, maybe I will call them.

Message 3 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Don't know what's happening but I have been getting the same thing for three days now. Yes. It is very frustrating. I have not tried contacting eBay, as I kept thinking they would have it fixed soon. If it's not working by tomorrow, maybe I will call them.

Message 4 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Same thing going on here. Tried adding them in bulk and by themselves. Tried revising. I cant add to new listings. Been 4 days. Everything is mixed up now and going to have to take all my auctions down. It is not just you.

Message 5 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Ditto. I've tried every way I know.

Message 6 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

I have been getting the same message when assigning automation rules '  

 

It's not you. It's us.

Our server is down and we’ll have things back to normal soon. If you still need help, visit our help pages.

I just hope I do not get charged the fee for ebay automatically relisting after the free term.

 

EBAY - Please sort this out!

 

 

Message 7 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Hi, Same problem here. I hope someone can get in contact with eBay to sort this out. I find it impossible to contact them. I have tried notifying them to this problem through online chat but they can't understand what i am talking about.

Message 8 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Would someone be so kind as to tag an eBay person that could possibly get this moving in the right direction? I paid eBay to schedule my auction listings with the understanding that they would automatically relist at the scheduled time and it's not happening. I understand a technical glitch here and there, but it's been 5 solid days since the error first occurred (for me anyway) and now my auctions are rolling over, but I haven't heard a peep from eBay on why this is happening. Any assistance at would be greatly appreciated.

Message 9 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

I managed to get through to eBay Australia. They know about the problem and a fix is in the works. 24 - 72 hours they say.

Message 10 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Having the same message when I try to print labels. Was working great all day up until 30min ago. 

Message 11 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

I Wonder What That Means

& I have just  ignored it

but is this Msg

Web Page Not U it us 

something more serious ?

My Antennas Are Way Up Today !

Message 12 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Anyone Had Fraudulent Activity or Action in their account & Being Held Accountable ?

Not Criticizing  Love Team ebay

Just Putting feelers Out

Better Together )$_57 (4).jpg

Message 13 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Anonymous
Not applicable

No you are not the only one.

This is probably what you are getting   https://www.ebay.com/n/error?statuscode=500  copy and paste to

an E-BAY E-MAIL and send it to them also call them, the more people call and E-MAIL them the quicker they will fix this problem, it has been like this for a month.

I am having the same problem and I have called every day and spoken to customer service and they do not have any idea on what is going on 

Message 14 of 26
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Re: Assign Automation gives me "It’s not you. It’s us. Our server is down..."

Anonymous
Not applicable

I have tried different servers and nothing works I have called E-BAY 7 times about this problem and most do not know what I am talking about. On the bottom is probably the error you are getting, copy and paste this and send it by E-MAIL to E-BAY and also call them up the more times we do this the quicker they are going to try to fix the problem.

https://www.ebay.com/n/error?statuscode=500

Message 15 of 26
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