All item descriptions being blocked by a Please Verify Yourself (Captcha) prompt

[brandonsvsu]

Well this is a new one.  I can't view any item descriptions on any pages.  I'm on a desktop computer using Chrome - same computer I've been using for the past 5 years or so to browse ebay.  Same results even if I try using an incognito window.  Same results on multiple listings.  Then when I click all the boxes next to the correct photos, the "I am a  human" goes to a green checkbox, but it stops there and the description still won't load.

[a_c_green]

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@brandonsvsu wrote:

Well this is a new one.  I can't view any item descriptions on any pages.  I'm on a desktop computer using Chrome - same computer I've been using for the past 5 years or so to browse ebay.

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I can confirm that; I was just writing up my own post about this just now. Your screenshot matches what I see when I try to read the description in the new listing 266280569776.

I swear, this site gets more bonkers every day.

[csbbct]

Same here!  Thanks for posting because I thought it was just my computer!

[minniestuff]

Yes, I am having the same issue. It just started this morning. Using same computer and web browser as I have been. 

[rising-sun-photography]

I am experiencing the same issue on a desktop using Chrome as well. Hopefully it is just a temporary glitch.

[repent_at_leisure]

Same problem. I pass the captcha test and still can't see the item details. Viewing on Microsoft Edge. 

Tried clearing cache, browsing history, etc. which didn't work.

At least I'm not the only one!

[klhmdg]

Happy Friday! 

Always nice to see what the Thursday update brings.

I have it too and even after verifying it stays on the listing.

It blocks all the sellers description and information.

As a seller this is very concerning and as a buyer there is a lot left out that is important

[jbbowers12012]

Same issue here in Cherry Hill N.J. Hopefully eBay will get this taken care of soon. Is there any new news? Like the new layout though.

[patriot_bearing_supply]

Same. I could not view my sold item listings to fulfill the orders (I have literally tens of thousands of listings in a warehouse setting and the bin location in the listing). I was finally able to look it up on the mobile app to fulfill the orders, but this is extremely tedious. You can click on the matching pictures on the CAPTCHA, the check mark shows up, but the page does not change. I had to do a CAPTCHA just to post here, but it worked.

[eburtonlab]

Odd, I am not getting a Captcha or having problems viewing item descriptions in Firefox or Chrome or Edge on a Windows 10 machine, even after signing out and signing back in.

https://www.ebay.com/itm/266280569776

[monica-sells]

same here...across 3 accounts with 3 different browsers

I have identified sports stadiums and castles and still can't see the detailed descriptions....it just hangs up after you submit the captcha

[klhmdg]

@patriot_bearing_supply   I have locations in my listings too and I did sell similar to get the locations. 

Now to go in and cancel those ... LOL

[masalv-28]

I get this same error, tried from different browsers and even remote computers, and I still get the exact same certification; even if I pass the verification, you still cant load the page. It seems to be for several sellers. Wonder what they broke this time and how long before they fix it. 

[1tuna]

this is just stupid  I had to see for myslef and went to a few listings and got the same pictures

I get the pictures but no instructions on what to choose,maybe a castle, maybe not

ths is just stupd stupid and dumber than normal for ebay

lets play hide the description.. did I say it was stupid

[brandonsvsu]

Glad I'm not the only one.

Not glad that I probably won't be selling anything today since nobody can read my descriptions.