07-18-2017 07:29 AM
This is for the Specialist Customer Support Reps. Griff said all these things should be listed in order to get this fixed faster. Here you go.... every detail.
Your USER ID: Everybody.... look at this technical issue board.
Solved! Go to Best Answer
07-18-2017 09:21 AM
Hi all,
We've posted information here: http://community.ebay.com/t5/Selling/We-are-receiving-reports-of-listing-errors/m-p/27235780#M100560...
We'll keep that post updated.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
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07-18-2017 07:56 AM
07-18-2017 08:02 AM
This is a known site issue. eBay has acknowledged it (sadly not in writing here but by phone) and they are working on the fix. Hopefully it will be in later today. It's better to post on the threads already started here about the issue rather than starting a new one. The volume of replies on one thread is more impactful than multiple threads all discussing the same thing.
07-18-2017 08:08 AM
07-18-2017 08:23 AM
07-18-2017 08:43 AM
Yup happening to me too. I tried our other computer and same thing so at least I know it isn't my specific computer. Looks like I can save drafts ok so guess I will make drafts and upload as listings when ebay gets it fixed. Glad to know I am not alone. Thank You!
07-18-2017 08:48 AM
Same thing here.
07-18-2017 08:49 AM
This sure isn't helping sales on eBay!!!
07-18-2017 08:53 AM
Im in Calif, I have the same issues cant list or update with my Ebay Store
Another seller near me can list with no problems but does not have a store.
07-18-2017 09:06 AM
Same problem. Thanks for posting - SO FRUSTRATING! Been trying for hours now.
07-18-2017 09:17 AM
If it is any help, I have found that although it won't list (get the wheel of waiting like everyone) it does go into "drafts" so saving listings there until eBay get it fixed (one day)
No solution to revising though. Just have to remember to do it later. If you need to revise down the amount of inventory you have - hope eBay won't penalize us for selling out because we couldn't reduce your stock (not holding breath)
07-18-2017 09:21 AM
Hi all,
We've posted information here: http://community.ebay.com/t5/Selling/We-are-receiving-reports-of-listing-errors/m-p/27235780#M100560...
We'll keep that post updated.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!
07-18-2017 10:18 AM
I can't even save my listings to drafts. Seems completely down and have been trying since last night.
07-18-2017 10:31 AM
Mine just seemed to automatically go into drafts. Couldn't save there, but when I went to my "drafts" section the items I was trying to list were in the "drafts" don't know why or how - but they were there. Of course when I tried to complete listing, it was back to wheel of waiting.........
At least though, I don't have to do all the work again, when (a big when) it is working hopefully it is then a matter of "list item"
07-18-2017 10:45 AM
Seems to be working again for new listings and on revisions.
Just listed a new item and managed to list some from "drafts" and made a revision - so all looking good again.
time 1.44 EST