2 Packing Slips with Unauthorized eBay Discounts

[somanypcs]

Today 2 of the packing slips showed unauthorized eBay discounts resulting in Order total of $0.00.  However these unauthorized eBay discounts do not show up on the Order details or the Payments > Transaction details.

Here's an example from 1 packing slip:

Item subtotal                             $.25

Shipping                                      $.90

Sales tax (eBay collected)   $.08

eBay discount                          -$.1.23

Order total                                  $0.00

[wastingtime101 · Accepted solution]

Best guess: buyer used a coupon code (or account credit) that came directly from eBay, therefore you wouldn't see it on the order/payment details although the buyer would.

Potentially the info is being pulled into the packing slip because it's showing the buyer what they paid and packing slip is for the buyer, not the seller.

On order/payment details it would only show the seller what they needed for accounting.