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$100 Credit for Offsite Ads Campaign

Hi all! When I received the offer on November 15th for Ebay's promotion "$100 Credit for trying Offsite Ads" I accepted it right away. Then, I began my campaign the same exact day. So far I have incurred $15 - $20 worth of fees. I am a little concerned however because I keep receiving notifications for the campaign. When I clicked the "Opt-in" button today, I was notified that I was successfully opted in (starting today). I'm concerned that I will not get credited for the fees I have already incurred since November 15th. Anyone else have the same problem? 

Message 1 of 9
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8 REPLIES 8

Re: $100 Credit for Offsite Ads Campaign

I’m pretty sure someone will correct me if I’m wrong, but any fees you incurred prior to “opting in” the $100 Credit will not be covered under the promotion.  Fees incurred since you opted in will be. 

Just to be sure you should contact customer service. 

Message 2 of 9
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Re: $100 Credit for Offsite Ads Campaign

Same here, two different numbers running for me.

 

One has $84 used (inside the promo offers panel) and the other screen under Ad Dashboard has $98.

 

Leave it up to this site to always confuse you when doing a new promotion. They always mess it up.

 

Message 3 of 9
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Re: $100 Credit for Offsite Ads Campaign

I too was offered this promotion, signed-up and set it up about the 2nd of December, I see the charges daily, but I can't find any of the $100 credit that I was supposed to get, I can't be the only one confused, I feel scammed by eBay!

Message 4 of 9
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Re: $100 Credit for Offsite Ads Campaign

I am in the exact same position.  Signed up for the $100 credit, have since opted out and they are still charging me.  I made $150 dollars this week, which is bad enough, but have received no money in payouts.  It's all going to offsite ads.  This is ridiculous and a scam.

Message 5 of 9
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Re: $100 Credit for Offsite Ads Campaign

I just did this and was never charged anything. (Jan 14-March 31). Opted in, created a campaign and it covered the fees as it was used. You’ll probably want to call customer support to see why yours didn’t credit like that. I can see mine in the expired offers section of seller hub but I scheduled it to end on the last day of the promotion as well. Shows I used ~$84 if the $100. I had a daily budget set of $5 as well.

Message 6 of 9
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Re: $100 Credit for Offsite Ads Campaign

Did you see any difference when running it? have you ever tried it again?

Message 7 of 9
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Re: $100 Credit for Offsite Ads Campaign

I didn’t use it after the promo personally. I had about $90 in charges and $90 in sales so wouldn’t have been worth it for what I was selling without the promo

Message 8 of 9
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Re: $100 Credit for Offsite Ads Campaign

Just to add I ran the campaign for about 5 weeks.

Message 9 of 9
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