11-27-2023 01:17 PM
Hi all! When I received the offer on November 15th for Ebay's promotion "$100 Credit for trying Offsite Ads" I accepted it right away. Then, I began my campaign the same exact day. So far I have incurred $15 - $20 worth of fees. I am a little concerned however because I keep receiving notifications for the campaign. When I clicked the "Opt-in" button today, I was notified that I was successfully opted in (starting today). I'm concerned that I will not get credited for the fees I have already incurred since November 15th. Anyone else have the same problem?
11-27-2023 01:53 PM
I’m pretty sure someone will correct me if I’m wrong, but any fees you incurred prior to “opting in” the $100 Credit will not be covered under the promotion. Fees incurred since you opted in will be.
Just to be sure you should contact customer service.
12-09-2023 10:01 AM - edited 12-09-2023 10:03 AM
Same here, two different numbers running for me.
One has $84 used (inside the promo offers panel) and the other screen under Ad Dashboard has $98.
Leave it up to this site to always confuse you when doing a new promotion. They always mess it up.
01-04-2024 04:45 AM
I too was offered this promotion, signed-up and set it up about the 2nd of December, I see the charges daily, but I can't find any of the $100 credit that I was supposed to get, I can't be the only one confused, I feel scammed by eBay!
04-04-2024 01:48 PM
I am in the exact same position. Signed up for the $100 credit, have since opted out and they are still charging me. I made $150 dollars this week, which is bad enough, but have received no money in payouts. It's all going to offsite ads. This is ridiculous and a scam.
04-04-2024 02:16 PM
I just did this and was never charged anything. (Jan 14-March 31). Opted in, created a campaign and it covered the fees as it was used. You’ll probably want to call customer support to see why yours didn’t credit like that. I can see mine in the expired offers section of seller hub but I scheduled it to end on the last day of the promotion as well. Shows I used ~$84 if the $100. I had a daily budget set of $5 as well.
05-10-2024 11:29 PM
Did you see any difference when running it? have you ever tried it again?
05-10-2024 11:37 PM
I didn’t use it after the promo personally. I had about $90 in charges and $90 in sales so wouldn’t have been worth it for what I was selling without the promo
05-11-2024 09:22 AM
Just to add I ran the campaign for about 5 weeks.