mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@jennibenni90 wrote:I absolutely agree I do not want to sell with Ebay managing my sales I have been seeling on Ebay since 2013 and it is a shame that they are changing from paypal so that they can get additional fees that normally would go to Ebay they insist you print shipping label but they do not payoput for sometimes 7 days and that is just not fair sellers look bad if they do not ship asap but Ebay does not pay asap and paypal was immediate crdit so no it is not right
Printing a shipping label whether on Ebay or from some other provider provides us with online tracking. You see that as a problem? Why?
MP doesn't require you ship right away. They tell us that it is OK to ship once the payment from the buyer is received not that we have to ship. When a seller should ship is driven by the handling time the seller states on their listings.
@3336darren wrote:This is not true. I have just been informed by eBay that the fees I owe them for selling an item and receiving Cash on PickUp must be paid via a one time payment using my credit card. I don't understand why they can't just continue the direct payment of fees etc to my PayPal account . God I hate change, and I certainly HATE handing out my credit card details all over town, especially to eBay!!
It is because your CASH isn't being ran through Manage Payment so they can't collect their fees there. And Ebay isn't allowing Sellers to use PP anymore. So just have it put on a credit card that you get cash back bonuses or something.
@3336darren wrote:I have just been informed by eBay that the fees I owe them for selling an item and receiving Cash on PickUp must be paid via a one time payment using my credit card. I don't understand why they can't just continue the direct payment of fees etc to my PP account . God I hate change, and I certainly HATE handing out my credit card details all over town, especially to eBay!!
If they won't debit my PP account for payment of their fees, then they simply will not be paid and I will use other platforms to sell the occasional excess items I may have. With consideration of eBay's ever increasing and excessive fees FB Marketplace comes to mind as a viable option.
Here in Australia Foxtel priced themselves out of the market with their greed and ignorance of customer dialogue, and with the influx of new streaming service competition they are now paying the price.
Well if you don't mind the hit on your credit score or not being able to sell on Ebay, then that might work. Ebay does report to the various credit reports. So is it really worth it.
This has nothing to do with "greed", Ebay is just not using PP for sellers anymore.
@3336darren wrote:I am saying the payment of fees, regardless of whether I was paid in Cash or via PP was always debited through my PP account at the end of each billing period. Nothing has changed in the way I sell, just the way they have now chosen to collect their fees. If they have changed to this method of payment to bypass using PP as a conduit just so they feel justified in charging higher fees, then that is not my problem.
If they no longer accept the form of PP payment they were championing years ago when they bought the company, why it was safe all those years ago? Suddenly when they don't own it, it's no longer a safe method of payment and the world must change to suit them! I have told them if they no longer auto charge my monthly fees against PP, then they will not receive their fees.
In this day and age there are a variety of other platforms to sell goods, FB marketplace comes to mind. I just don't understand why they make this change under the 'guise of safety, security and to make the selling experience easier for the user. It certainly hasn't. It's all about profit!
All the bigger sites similar to Ebay have had their own payment processes for years. Ebay is just the last of them to apply theirs. I get it that for sellers that have only sold on Ebay this change can be extremely difficult as everything is new to them. For those that have sold on multiple sites for years, it is not that much different.
All sites that have their own money processing system collect their fees up front, even PayPal did that for their fees. This is no different.
For most categories in Ebay, MP did NOT raise their fees. Since you aren't posting with your selling account, I can't tell what categories you normally sell in or if you have a store.
No one has said that PP is not safe. That has nothing to do with Ebay's change to their own money processing system. Where did you get this from?
FB marketplace would work for now. But at some point they too will bring their own money processing system to the site..
Ebay NEVER made this change "under the 'guise of safety". That simply has nothing to do with it. PP is a safe site. Ebay still allows buyers to use PP to submit payments to sellers.
Ebay is a for profit corporation so yes this is about profits. This is why Ebay exists. It is no different than sellers. They too are here to make a profit and are always looking for other ways of doing so. This is the basis of the US economy. Nothing new here. It just seems that some people just hold Ebay to different rules. It really doesn't make sense.
@mechclock wrote:Everyone on this site keeps saying the MP is not increasing their fees. Not sure what fee structure you are representing because selling a watch now totals 25% with fees and taxes. The bottom line is it is no longer profitable for watch makers to repair and sell on eBay. In the end, I am making 5% to 10%. Add that to the fact that now they have caused a 5 day total wait for your funds.
It will impact eBay. Add that to the people that have found ways around eBay policies to steal from you and I now cannot afford to sell here any more.
Before you went into MP the amount you were paying for FVFs where as follows.
The fees in MP have NOT increased overall fees. The following numbers represent those that do not have a store and the fee rate for most common categories [not all].
Fees BEFORE going into MP: Watches FVF for Store Owners
12.85% FVF + 2.9% PP fees = 15.75% plus 30 cent per transaction fee.
In MP the fees are:
12.85% FVF + 2.35% money processing fee paid to MP = 15.20% plus a 30 cent per transaction fee.
Starting August 2nd, PayPal is raising their fees, so they will be as follows:
12.85 Ebay FVF + 3.49 PP Fee = 16.34% plus .49 cent Per Transaction fee
PP is apparently offering different fees to different sellers, likely depending on size. From what I've seen it is between 2.59% and 3.49%.
So I don't know how you get to 25%, would you mind giving us a break down? If you are adding in your cost of shipping, it doesn't belong in this calculation of what fees Ebay charges you.
@mechclock wrote:Thank you for the detailed response. The 25% did include taxes which were paid by the customer, not me and do not factor.
I have not sold for a while now and the fees have changed over the last two years and the new settings can be frustrating. that does not excuse venting here.
You seem to be knowledgeable or work for eBay. Can you tell my why the policy to put a few thousand dollars on hold is supposed to be ok? I have been an ebay seller for over 20 years and have all my payments and accounts in order. My bank has been set up and paying seller fees for years. Why now after showing a bit of frustration do I receive a notice that my account is placed on hold and it will take 5 days to clear. No further information, just put on hold...?!?
Much has changed on Ebay over the past two years, you sure are right about that.
I'm glad you know that the sales tax does not belong in the percentage you think Ebay is charging you because NO seller pays sales tax unless they are actually the buyer.
I am a seller just like you. I do not work for Ebay. I've just been around for a very long time, much longer than some might like, but I'm still here. I come to the threads simply to assist those that might need it. My time is volunteered and I make no money off of any post I have ever made on Ebay.
When Manage Payments started going site wide I saw a bit hole in regards to customer service and helping those with MP questions. So since I needed to learn all about MP because I was preparing to go into it myself last year, I learned everything I could about MP. I now share that knowledge with others that might find some use in what I've learned. Since MP controls my money and yours, I wanted to know everything I could about the program.
Holding funds may not always be the appropriate move for any company. But if you think the subject is as simple as that, it is NOT.
As you have said, you've been away from selling here for awhile. That can actually kick in a rule that Ebay has for new and returning sellers. New sellers and seller's returning to selling after 90+ days away may have their funds held. Below is a link to that policy.
https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=415...
IDK if this is why your money is being held, but it may have something to do with it.
When you go and look at your MP account from your Seller Hub, do you see any flags on those pages? Try the Summary page under the Payments tab. Do you see any flags? If you do, please share what it says.
@tangil wrote:The problem I have with giving my bank account numbers to EBAY is the fact that they say it is secure but so many times someone or scammers get into the system and get those numbers. And then, your accounts are wiped out. With PayPal, they are using my credit card for selling and buying and it is safe since you cannot be charged for someone using it without your authority. I may go with Craig's List or Facebook for selling instead of EBAY. Unless EBAY changing it requirements and allows you to use a credit card for selling.
Ebay has NEVER been hacked to have bank account or credit card numbers breached. That has never happened. That isn't to day it can't happen. It is a risk for ALL online companies 24/7. But in Ebay's 26 years this hasn't happened.
Something that I always suggest to sellers coming into MP is to set up a separate checking account that you only use for online sales. Keep it away from your personal account. That will resolve the issue of someone wiping you out financially and give you a bit more piece of mind.
OH NO, that CC on PP is at the same amount of risk as it is on Ebay. And I'm not sure what kind of "authority" you think it takes to use that CC as a form on payment on the internet.
In the set up process for MP, you can enter a CC as your back up funding source. This is allowed. I've done it as well as many other sellers. Sometimes it is just about learning more about a particular program rather than assuming you have all the information.
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