01-10-2023 09:35 AM
I have been on the phone twice with Ebay. No one knows what they are talking about. The bank info leaves of my middle initial. Also, when I update my info, the security code always disappears. I cannot get paid. One said it would be changed, it wasn't, and the other said the initial did not have to be there, but it does. I give up. I am about to let them keep my money!
Carol
01-10-2023 10:49 AM
Where did you get their number? You can't call eBay. They have to call you back after you contact them through Help & Contact.
Your name and address on your eBay account and your checking account have to exactly match. If you have a middle initial on eBay but not on your checking account it won't match.
You're going to have to add your initial to your bank account.
01-10-2023 10:56 AM
Have you tried editing your name and take off the initial?
01-14-2023 09:07 AM
It will not add, and they have no idea how to add it. It is done correct when I added it. Then they pulled another good one. They themselves added a defunct number. I chatted last night, and apparently there is no resolution today as they claimed they sent micro deposits, to the wrong number. They will end up keeping my money no matter how I try to fix it.
01-14-2023 09:08 AM
The area is grayed out. It will not do it.
01-14-2023 11:26 AM
If you can't take your initial off your eBay account, then you need to add it to your bank account.
All the information on your bank account has to match your eBay account exactly.
01-14-2023 02:53 PM
@manyghosts wrote:It will not add, and they have no idea how to add it. It is done correct when I added it. Then they pulled another good one. They themselves added a defunct number. I chatted last night, and apparently there is no resolution today as they claimed they sent micro deposits, to the wrong number. They will end up keeping my money no matter how I try to fix it.
Why can't your bank add your initial to your bank account?