cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't let me choose payment method

I try to bid on an item. A box pops up that requires me to establish my mailing address and payment method before I can bid. Then it will not allow me to choose a payment method! So I'm not able to bid! 

I've never encountered this pop-up box, until today.  I guess it's new, and there's obviously a glitch.

Anybody else have this problem?

Message 1 of 24
latest reply
23 REPLIES 23

Re: Won't let me choose payment method

It sounds like you're experiencing a frustrating issue with the bidding process due to a new pop-up box that requires you to establish your mailing address and payment method. This problem may be caused by a glitch in the system or a recent update to the platform you're using.
Sometimes, cached data can cause issues with website functionality. Clear your browser's cache and cookies and try again.

Message 2 of 24
latest reply

Re: Won't let me choose payment method

What browser are you using? Latest version?

 

Any difference if you use a different browser? Or the eBay app?

Message 3 of 24
latest reply

Re: Won't let me choose payment method

YES, it’s SUPER ANNOYING. 

Message 4 of 24
latest reply

Re: Won't let me choose payment method

Did you ever solve this?

Message 5 of 24
latest reply

Re: Won't let me choose payment method

Did you solve this?

Message 6 of 24
latest reply

Re: Won't let me choose payment method

@mas4-1633 

 

eBay now allows sellers to require a payment method in advance in order to submit a bid or make an offer. Possibly you are encountering such sellers and having problems bidding because you have not specified a valid payment method, or because the payment method you have previously chosen no longer works for bidding; not every payment method supports the sort of reversible payment hold necessary for bidding.

 

Using a desktop browser, try going to your eBay account Payment page:

 

https://ppcapp.ebay.com/myppc/wallet/list

 

Try adding a new payment method such as a credit or debit card "for offers and auctions".

 

The next time you bid on an auction that requires a payment method in advance, that payment method should appear on the bid entry form (along with an option to change it, if necessary).

Message 7 of 24
latest reply

Re: Won't let me choose payment method

That doesn't work. When I try to add a card for auctions and offers it gives an error saying "we couldn't verify this card, please select a different payment method" 

Message 8 of 24
latest reply

Re: Won't let me choose payment method

@dietersdiecast 

 

Make sure your seller ships to Malta; if not the seller may be blocking payments from users with a primary shipping address in a location the seller does not ship to.

 

eBay wants your money; if eBay says there is a problem with the card, eBay cannot use that card for one reason or another. If the problem is not the seller's buyer requirements, try another card.

 

Message 9 of 24
latest reply

Re: Won't let me choose payment method

I am just now experiencing this issue with the payment methods. I can't bid on anything on eBay. It is really frustrating. I have deleted my cache, added different payment methods, I change the shipping preference, and it still won't let me make bids on items. It is annoying. 

Message 10 of 24
latest reply

Re: Won't let me choose payment method

@skullking1995 

 

Are you bidding on sports cards, comics or collectibles? Some other sellers seem to be having problems bidding, though that seems to work for me as a buyer.

 

If possible, try adding a new payment method such as "spendable funds" -- that seems to allow bidding for some sellers. Or try using a non-selling account to bid. Or try bidding through a snipe service.

 

See here for some discussion:

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Unable-to-Bid-on-Auctions-Despite-Confirm...

Message 11 of 24
latest reply

Re: Won't let me choose payment method

Mostly collectibles, new or old. Anything that is auction format I am unable to place any kind of bids on anything. The confirmation screen constantly pops up and I can never get past it to place a bid. I have a clean record, no unpaid claims, I pay for everything immediately that I BIN or win through auction. I saw that you can place your payment method to "Spendable Funds" and that seemed to fix the issue. I guess that is a temporary solution for now until eBay fixes this glitch. 

Message 12 of 24
latest reply

Re: Won't let me choose payment method

How was this issue fixed. Kindly help

Message 13 of 24
latest reply

Re: Won't let me choose payment method

Same here. clearly a glitch they need to fix but for now they are losing business 

Message 14 of 24
latest reply

Re: Won't let me choose payment method

I going through the same thing. Any progress ?

Message 15 of 24
latest reply