cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to refund and I get error message

Trying to refund some shipping  and all I get is an error message, "We ran into a problem. Please try again later". I can refund orders I've already shipped, but, none of my new orders. Anyone else?

Message 1 of 5
latest reply
4 REPLIES 4

Trying to refund and I get error message

Same here. I wanted to give a combined shipping refund to a customer, but eBay gave me the "We ran into a problem...**bleep**".

Then a customer bought an item, then requested to cancel the sale. EBay is giving me the same Error bit. I love paying $100 a month for the eBay store + another $1k in fees just for this crap to always creep up. Let hope it clears quickly.

Message 2 of 5
latest reply

Trying to refund and I get error message

I have 2 combined shipping refunds that are also erroring out right now. It is probably widespread. I am just going to stop trying until tomorrow.

Message 3 of 5
latest reply

Trying to refund and I get error message

Tonight I tried to do an OOS cancel where the funds should come out of my available funds (more than enough there), or my checking account (more than enough there), but it failed.

Message 4 of 5
latest reply

Trying to refund and I get error message

Seems to be working again as of this morning.

Message 5 of 5
latest reply