05-06-2022 10:49 AM
How does a buyer request a new total for multiple buy it now items in their shopping cart?
05-06-2022 10:52 AM
When you go to pay for them it will show the total.
05-06-2022 12:15 PM
Using a desktop browser, if the items can be combined and there is not already a shipping discount, there should be a "Request total" link in the upper right corner of the cart.
05-06-2022 12:51 PM
you need to agree to purchase first but not pay and just click on add to cart and then the seller can see them. Many potential buyers place items they want in their cart without purchasing so the seller cannot see them that way
11-07-2023 08:54 AM
Has this process changed recently? I'm not seeing a 'Request New Total' button anymore.
I'm finding I need to waste both mine and the seller's time documenting combined shipping policy, and requesting a partial refund after the fact.
11-07-2023 09:01 AM
Not all sellers offer combined shipping; not all purchases may qualify. Some auctions and offers may require a payment method to be specified in advance and cannot be combined at checkout.
Typically that link is only available when using a desktop browser.
11-07-2023 09:11 AM
@tirp-45 wrote:Has this process changed recently? I'm not seeing a 'Request New Total' button anymore.
I'm finding I need to waste both mine and the seller's time documenting combined shipping policy, and requesting a partial refund after the fact.
No recent changes @tirp-45 . Make sure you're on the classic web browser. The link to request total does not appear on the app - and I'm not sure if it appears on mobile web.
11-07-2023 09:24 AM
Thanks —
I’ve missed it my last few purchases; I’ll have to take a better look next time checking out.