mam98031 • Volunteer Community Member • Buyer/Seller since 1999
1 BEST ANSWER
Accepted Solutions
There was an issue that affected payouts for a number of managed payments sellers on December 2nd, 2020. This issue has been resolved and all affected payouts were re-sent on December 2nd. We do not expect sellers to experience any delay in receiving their funds. Depending on your bank, your payouts should be reflected in your bank account in the next 1-4 business days. There is no action for you to take at this time.
We apologize for any inconvenience.
As always, thanks for selling on eBay.
The eBay Team
https://community.ebay.com/t5/Announcements/Payout-issue-notification/ba-p/31392812
You have older payouts that didn't transfer? Is that what you are saying? If there was older monies Available for payout, why would they have not been included in today's transfer. Or are the payments still in the Pending stage?
@hippiereruns wrote:Excuse me for jumping in on this conversation. But, that is absolutely not true. I still have not received any money for my last two sales. I am new to eBay and was beyond upset that not only is my money missing. All customer service has been shut off. I can't even speak to anyone . I have no idea what is going on. Horrible customer service experience!!
What isn't true? My post was about the problem sellers hand with transfers that went out on the 2nd. MP had an issue and they didn't actually get sent, so they have resent them to those sellers. What was not true about what I said?
It seems that your issue is a different one and has nothing to do with my other post. It appears you don't understand how MP processes Pending payments and Available funds.
First make sure you have selected either Daily Deposits or Weekly. You can only do that once you have been activated into MP.
@parkersparrow wrote:@hippiererunsyou can contact customer service via their Twitter or facebook page. I use facebook they usually get back to me the next day. https://www.facebook.com/ebay/
For MP related issues? It is my understanding that they won't take on these questions or concerns, has that changed?
@tinyvintagediaries wrote:My issue is since eBay has switched from PayPal...I have not received a DIME. I know they issued a statement saying that the “payout failed” issue has been fixed, but I’m not seeing it fixed on my end. All my bank info is correct, I’ve already shipped multiple orders & I’m still waiting for all the payments to reach my bank. I just keep getting the same emails saying “payment of $___ sent” and then they repeat every other day....but no deposits. Yes, I have daily deposits turned on. I have since put my account on vacation mode because I’m not working for free while they are continuing to cash in.
The problem on 12/2 was a separate issue that you and others are having with their accounts. That was a specific issue that happened ONLY with transfers made that morning and was resolved later that same day.
Your problem is different. What day did you enter MP?
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
