Over $50k being held for over 2 weeks - NEED IMMEDIATE HELP!

[whitenpinkco]

eBay customer service is telling me I am not at fault and it's an issue on ebays part but I can't get a single person to get back to me. I am having a hard time finding the correct words to explain just how terrible this new managed payments implementation is. I need someone to resolve this asap. I can't get a call back nor can i even reach a normal person who knows what the hell is going on. I am sick of having to chase my money... ebay conveniently takes their cut and than holds ours. My business is at a complete standstill because of this. I need someone from ebay to resolve this RIGHT NOW!

[southern*sweet*tea]

Does any of this apply to you?

https://www.ebay.com/help/selling/getting-paid/payouts-work-managed-payments-sellers/pending-payment...

[stephenmorgan]

That is some serious money.  You need to contact eBay's Corporate Office as soon as possible and quit selling anything until they get it straighten out.

[hurryagain]

I hate to say this but I would not sell another item until I got that kind of $$$ owed to me.

WOW!!!...

I mean WOW!!!

[valueaddedresource]

payments_team@ebay  I know you can't offer account specific support for this seller, but what else can they do?!

It is so incredibly disheartening to read threads like this.  😞 The support situation with Managed Payments is untenable....something's gotta give and at this rate unfortunately I think it will be sellers simply reaching their breaking point and giving up.

[whitenpinkco]

None of it applies. They verified everything handful of times. My account has no restrictions, i am a legitimate business trying to buy/sell. At this point, short of suing them, I don't even know what else i can do. It's absurd.

[whitenpinkco]

I am not. They've outdone themselves with their service. It's truly the worst.

[whitenpinkco]

They couldn't care less. These people can barely manage their personal lives let alone help us with getting our money... i am contemplating walking into the ebay center here and wrecking a havoc with their management. Outside of that I am speaking to a litigation attorney for a class action lawsuit.

[payments_team@ebay]

---

@valueaddedresource wrote:

payments_team@ebay  I know you can't offer account specific support for this seller, but what else can they do?!

It is so incredibly disheartening to read threads like this.  😞 The support situation with Managed Payments is untenable....something's gotta give and at this rate unfortunately I think it will be sellers simply reaching their breaking point and giving up.

---

@valueaddedresource since we aren't able to assist with account specific concerns we suggest @whitenpinkco continue working with customer support.

[smash.scottconnell]

50k? Downtown San Francisco going to be lit tonight! My best advice: Stop selling stuff on ebay you can't afford to give away.

[loveyourimagination49]

---

payments_team@ebay wrote:

---

@valueaddedresource wrote:

payments_team@ebay  I know you can't offer account specific support for this seller, but what else can they do?!

It is so incredibly disheartening to read threads like this.  😞 The support situation with Managed Payments is untenable....something's gotta give and at this rate unfortunately I think it will be sellers simply reaching their breaking point and giving up.

---

@valueaddedresource since we aren't able to assist with account specific concerns we suggest @whitenpinkco continue working with customer support.

---

payments_team@ebay 

Are the people at FB and Twitter able to help with Managed Payment issues?

Do people with regular issues, not MP able to get faster service or are both combined?

Thank you.

[aproudparent2010]

I wouldn't be sending a $9000 sports card with First Class shipping but that's just me.

[fab_finds4u]

I hope you added signature delivery confirmation to the cards over $750.

eBat has been holding payments for 21 days on  items costing over $1000.

[valueaddedresource]

---

@loveyourimagination49 wrote:

---

payments_team@ebay wrote:

---

@valueaddedresource wrote:

payments_team@ebay  I know you can't offer account specific support for this seller, but what else can they do?!

It is so incredibly disheartening to read threads like this.  😞 The support situation with Managed Payments is untenable....something's gotta give and at this rate unfortunately I think it will be sellers simply reaching their breaking point and giving up.

---

@valueaddedresource since we aren't able to assist with account specific concerns we suggest @whitenpinkco continue working with customer support.

---

payments_team@ebay 

Are the people at FB and Twitter able to help with Managed Payment issues?

Do people with regular issues, not MP able to get faster service or are both combined?

Thank you.

---

@loveyourimagination49  in my experience, you'll get the same answer from any support channel when it comes to Managed Payments - they cannot help with account specific issues and the only option is to request a call back from Managed Payments Support, which seems to be very hit or miss from reports here.

The social media support options may be a faster route for those experiencing other issues though. 

[loveyourimagination49]

---

@valueaddedresource wrote:

---

@loveyourimagination49 wrote:

---

payments_team@ebay wrote:

---

@valueaddedresource wrote:

payments_team@ebay  I know you can't offer account specific support for this seller, but what else can they do?!

It is so incredibly disheartening to read threads like this.  😞 The support situation with Managed Payments is untenable....something's gotta give and at this rate unfortunately I think it will be sellers simply reaching their breaking point and giving up.

---

@valueaddedresource since we aren't able to assist with account specific concerns we suggest @whitenpinkco continue working with customer support.

---

payments_team@ebay 

Are the people at FB and Twitter able to help with Managed Payment issues?

Do people with regular issues, not MP able to get faster service or are both combined?

Thank you.

---

@loveyourimagination49  in my experience, you'll get the same answer from any support channel when it comes to Managed Payments - they cannot help with account specific issues and the only option is to request a call back from Managed Payments Support, which seems to be very hit or miss from reports here.

The social media support options may be a faster route for those experiencing other issues though. 

---

Thanks, but  I was asking because I’ve read that FB and Twitter wasn’t able to answer MP questions. Just trying to clarify if that’s true.

I don’t have any issues personally.