The eBay Community

Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...

There is no way to appeal a Buyer claim

There is no way to claim insurance on eBay Standard Envelope

To add new payout method in my ebay account

i already added new payment method for my ebay account. is it good for us. have any errors???

Multiple Offers

Why am I receiving multiple offers from buyers, after I have already accepted the first offer and am awaiting payment?

anyone phase out auctions, and why?

If you quit auctions what was your thought process? My auction sales, which used to really add to my income, have become less successful due largely I think to lower-interest stuff. Could also be as sellers here say, buyers don't like to wait on auct...

listing personalization not working

My listing requires personalization but it's not working. Personalization is selected YES. But it doesn't show up in the preview or when listed. I've had several conversations with customer service, and they don' t have resolution. Customer service s...

Inconsistent eBay decisions!

Inconsistent eBay decisions!Two cases where my item was lost by USPS.I have Tracking showing both items stalled in USPS.One case ruled in Buyers favor.Other case ruled in my favor.No way to contact live Customer Service Rep.No way to file for insuran...

Buyer return falsely marked as delivered

Asking eBay's technical staff to step in.Regarding eBay return ID 5286907748 eBay marked this return as 'delivered', while in reality the return shipment has never left ANDALUSIA ARBOLEAS, Spain. We provided the buyer with a prepaid return label, but...

Resolved! subtitle import product fees

Hi everyone,I recently bulk-uploaded a large number of products to eBay from another store. That store included a "Subtitles" column in its listings, which was unintentionally transferred during the upload. As a result, I’ve incurred over $1,000 in s...

I've got some popular items and they are selling fast. Raise Prices?

So, I've been selling off and on for 28 years, but I still haven't figured out this particular strategy. I've newly listed 25 Model Kits and 5 have sold in 25 hours. Should I raise the prices?There are only 0 or 2 or 3 examples of each listed by othe...