eBay is a major player in the secondhand sale market and is an integral part of moving merchandise for a seller. However, I'm really getting tired of eBay's managed payment policies. Once again a buyer opened a return. Apparently they purchased a gift and the recipient didn't want it. So now after almost the 30 day return window they decide to return.
Here's the problem, managed payments is withholding my funds from future payouts in the amount of this transaction, which is well over $ 2,000. In my opinion this is an unethical policy and I'm a Top Rated Seller for a reason. I deliver exceptional service and I will refund my customer, once I get the item back in its original condition. So the buyer has until February 17th to return this item and 2 business days have passed by and they have yet to return it. So my funds from future sales are on hold until they return the item an I issue a refund.
Does anyone else agree with this, as unethical business practices on behalf of eBay's managed payments?
I sell on Mercari, Offer Up, and Poshmark, and they don't have these policies in place for returns.
I believe in order to be taken seriously we would have to get over 500,000 sellers or more to boycott eBay. That's the only manner we can be heard. Until then, if I decide to boycott along with a few others, nothing will be done, we are replaceable and expendable.
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