I feel like Ebay is not understanding the impact their updates often have on sellers. We sellers complain in general terms and vent frustrations, but it seems to fall on deaf ears. Maybe sharing helpful, practical examples will convince Ebay. They say they are trying to make things faster and more efficient. This MAY be true for some, but it is NOT for me. Let me share my glaring examples. I am a small seller and have a basic store. I get 250 free BIN listings, I currently have 355 total listings, only 39 are auction. When I run out of free listings, I won't pay for more, I will send some to auction or wait for the next month or a promo. If Ebay runs a promo listing fee deal, I will then do all those relists, which is how I currently have more BIN listings than my free 250 ones. If my product is not listed, it cannot sell, thus less potential $ for myself and Ebay, not to mention it stays in my house. For this reason, I WILL NOT run my listings good til' cancelled. I choose carefully my 250 free listings. This issue of needing to not run my listings on the default good til' cancelled requires me to use my slow pc to finish my listings. However, this poses another issue. I primarily sell silverware. If I have one pattern with multiple types (spoons, forks, knives), I use individual listings, example: 8 dinner knives in Bordeaux pattern. In the past I could list my knives, view my listed listing, click the sell similar, not keep the photos and just change the details to the next type, like 8 dinner forks, based off my prior listing which kept all my preferences. I was super fast and efficient and I could get secondary listings done in 5 minutes. NOW, I cannot do that, because I cannot create a similar item off a draft, I have to go to my pc, finish creating the knives listing, post it, then I can start creating drafts for the rest of the pieces, and then back to my pc to edit the stuff the app won't let me change. I am not going to run from one end of my house upstairs to the other multiple times a day. I only have time to list on Saturdays, my time is precious and few, and now it means so many fewer items that I can list in that day. I have a family to operate, which ALWAYS comes before Ebay. I have probably 100 items in my "Ebay room" waiting to be listed. I will never catch up, and now it will be even worse.
I highly doubt I am the only seller hurt by the changes. Back in NOV when the fiasco of an update ruined so much for so many, Ebay reset my app to a prior edition, I had not changed it since then for fear I would hate the update. I actually turned off all automatic updates on my phone so it would not update. I didn't check the message boards, had 130 apps that needed updating, was overwhelmed and just did them all hoping in the last yr things would have changed. Now I beg for the old app back and will just be back to manually updating phone apps when they crash for needing the update :-(.
I don't know if this makes sense, but nonetheless, it very much affects me and my family. My ebay income is used for my kids music lessons and college classes. These are not necessarily essentials for life, hence Ebay business comes after family operations, but they go a long way in providing my kids opportunities for later in life. Alrighty, enough time here spent on my Saturday, time is of the essence, off to work in my Ebay room.
