Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t sell if I can’t list. When is the First Class shipping option coming back to the app?

I don’t use ebay’s Shipping labels and don’t know what my box measurements & weights will be at the time I list other than they are under 16 oz and therefore qualify for first class. When will you remove the weights & measurements requirement from th...

User avatar by Guide
  • 379 Views
  • 9 replies
  • 0 helpful

App support team

Who are you and do you insist on putting” your feedback is important to us” or let us know at www.ebay.com/iOS “??Why don’t you try earning your wages and actually help us app users out by recognising the issue , responding to it and fixing it instea...

Resolved! Why doesn’t ebay cross test their updates before releasing them?

This might be a clue. Apparently ebay CEO is more interested in his staff pleasing HIM than his customers, the sellers. Note his LinkedIn post today, while we’re in these community forums begging for them to fix their horrible app problems among a th...

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User avatar by Guide
  • 376 Views
  • 4 replies
  • 0 helpful

Selling days no longer an option

I always use the app to list something. I mostly do fixed price and list for 30 days but occasionally inlist something for 7 day auction. now you no longer have an option for any length of time when listing an item. It automatically selects good till...

Latest update missing time left

EBay app no longer shows the time left before a listing expires....FOR GOODNESS SAKE IT IS SUPPOSED TO BE AN UPDATE!!!....Fixing bugs?...Your just creating more....

Hey ebay, I can’t relist items in your app update because there’s no first class shipping

I ship most of my items first class mail. Is there a reason you dropped that from my relistings? Is there a reason why I’m having to re-input my shipping information in a relist? Oh, the 1990s called looking for you, they want their old app technolog...

User avatar by Guide
  • 436 Views
  • 9 replies
  • 1 helpful

Salvatore

questa versione non mi fa inserire gli oggetti in vendita 

Purchase History oh iphone

Why is all purchase history still showing up , why can you not rectify this? it takes up space and i dont really want to see what i have purchased years ago.

User avatar by Pathfinder
  • 329 Views
  • 0 replies
  • 0 helpful

The item specific MPN is missing.

Ever since the new format of listing, I have not been able to list any items quickly, I cannot find this MPN field anywhere in the listing, and have called customer service to try to resolve this. Their answer was to wait until the update. I've recie...

User avatar by Adventurer
  • 1192 Views
  • 1 replies
  • 3 helpful

iOS app update Missing SKU info

In the new update I can no longer see the SKU when I look at the original listing of a sold item. This may not be a problem for many people, but it sure sucks for me.

User avatar by Rising Star
  • 357 Views
  • 0 replies
  • 0 helpful
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