Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Confirm and pay button greyed out

I have the same problem (Confirm and pay button greyed out) and I tried both PC and Iphone, and it still happening on both devices . how can I fix it please ?

Tracking problems/ buyer

I have an iPhone 7 Plus and since the new update, I have the option to track my items but it’s not updating the tracking anymore. Please fix this problem! Thank you!

Swipe to delete sold items

I have noticed that in the latest version of the iOS app v5.35.5. In the sold section you can no long swipe to delete completed sales?

Ebay Keeps Changing Best Offer Amount

I have contacted you about this before and sent photos showing the issue. The website and app keep changing the lowest amount on a best offer to a much higher amount than I would consider. It changes the amount from whatever my lowest threshold is to...

Ebay app

Can't access eBay app although installed have reinstalled no change keeps saying beta programs full. How do I install eBay then. Any other way. What options so I have. Any?

Handy geht immer aus

Hallo. Vor einigen Wochen fing es an. Mein Handy ging immer aus. Hab den Fehler noch gefunden und habe es auf Werkseinstellung zurückgesetzt.Nach und nach die Apps wieder installiert und bei eBay ging es wieder aus. App deinstalliert, Handy funktioni...

where could I get the ebay android app?

pls tell me,thks a lot

Messages not coming through on app - severely delayed

I’m getting ebay messages ok on my phone and on the www site but not on my ipadits 13.41 now and I had a message in at 12.15 , still waiting for it to appear in my messagesmy app and iOS are all updated To make things worse, I’ve been getting newer m...

SELLING- links to other listings broken?

Hello,I have some html links within my descriptions to inspire buyers to see some of my other listings. This works great on a computer, but on the Android app seems to have broken. The ebay header opens up in the description window, and the spinning ...

Resolved! Print shipping label fails on iOS app.

Regarding item 333281331265 The iOS app thinks it is an international address and says that printing international shipping labels isn’t possible. It’s a Kentucky address. I know some folks think KY is a foreign country, but last I checked, in fact, ...

Advanced Search???? (probably a rehash for most, but I just downloaded the app)

It appears the app doesn't allow for advanced search. I have the dumbest phone in creation, so I generally use the real website from my tablet or doorstop PC. Ebay offered that $2 coupon to try shopping from the app, so for two bucks I gave it a shot...

High bidder had zip code of 00000

sad, very sad, meanwhile someone wins 4 auctions with a zip code of 00000 and they tell me it's a real person. funny, then she looks it up and it's not a recognized post office zip code. no kidding really? so i get to open 4 unpaids, wait a week, was...

Resolved! Updated app does not work on my galaxy A50

Just got a new phone and low and behold ebay app does not work 7-3-19

Resolved! Device not compatible yet it's up to date

Ebay app won't open, says needs to update. Yet in app store says it's not compatible with device. My device is up to date. Why is this happening ?

Ebay App Automatically relist my items with best price offer

Hi Everyone, I'm a little fustrated with the Ebay app. It automatically relist my items with best price offer, even when the option is off. To make it worst it put the price so low that after paying Ebay, Paypal and shipping cost I lose money. I've l...