Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Missing items and objects wont open.

Some not all recently purchased items are missing from my purchased list and some items I cant open anymore. Screen just flickers and stays on the list. Using and iPad with latest ios as of 2019-08-08.

Wont let me sign in

Downloaded app to new device and it won't let me sign in or search etc. There's something wrong with the app

User avatar by Enthusiast
  • 670 Views
  • 5 replies
  • 0 helpful

L’app non funziona...

L’app non funziona da un po’ , è aggiornata ma non si apre. Grazie 

User avatar by Enthusiast
  • 456 Views
  • 1 replies
  • 0 helpful

Paste not working on app

Is anyone else having problems pasting text into an ask question?a buyer has purchased something and wants to collect and my address is complex to find so have a template in my notes that I copy and paste as takes about 10 minutes to type on my phone...

User avatar by Adventurer
  • 1952 Views
  • 2 replies
  • 2 helpful

Add night mode

Add night mode to eBay so it’s not so bright and all white instead when in night mode the screen has a darker effect hate going on eBay and my room be all light up because of how bright the screen is

Search is broken in the iOS app

I guess this is the only way to report a bug in the iOS app? 1. Go to eBay.com and search for Chromebook. Better than 6000 results come up. 2. Do the same search in the app. 0 results come up. Please bubble this to the app devs. Thanks.

Bug - Messages Threading

Hi, There is a bug in the newest iOS version (5.34.0). When I open "Messages", my ebay Bucks email offer contains the message from a recent seller that I've been corresponding with. So, there is a problem with how the iOS app is handling message thre...

User avatar by Explorer
  • 459 Views
  • 1 replies
  • 0 helpful

Bug, iOS app not launching on iPad 4

Hi, App will not launch as intended, iOS version is up to date for this device - 10.3.3, app version I believe is 5.31.0. When tapping on the ebay app icon the app refuses to launch, instead it comes up with an alert box (see attached screenshot). Wh...

Image search not visible

I  do not see an possibility to use image search. There is no icon.

User avatar by Enthusiast
  • 1997 Views
  • 2 replies
  • 0 helpful

EBay iOS app no longer show damaged faulty/returns.

The ebay app seems to be getting less and less control listing lengths have been removed along with some other features. More anoying you can no longer open a return for damaged or faulty goods from the app, it only shows returns like changed my mind...

Resolved! Old app; android system requirements

My old app just quit working yesterday and my current android is not compatible with the update. I can't find information on the android specific system requirements for the new update???????

Checkout error

I have tried to checkout for the last week and it keeps saying there is an error. Can you please fix this.

Ebay app wont work

Ebay app couldnt load anything, when you login, it shows invalid request, I have tried reinstall the app and update it, still not working

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