Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

New iOS app. No notifications

I have updated to the new app and didn’t get notification of a new message ? phone was locked. App was running, on search area. To to have a moan. Everytime I dare update the eBay app it gets worse!!!! and why does it clear the search history so much...

Notifications

Recently upgraded to IPhone 11 and newest IOS. Not getting notifications. Would not have even known items have been sold or paid for if I hadn't checked my regular email.

Cannot see text on buttons

I cannot make bids or revise my items or select anything.

My Coupons doesnt work eventhough it says ends by 29/9

hi guysi am preparing to buy something but ineed to put the money in the bank first , suddenly i noticed the coupons not working after discount made it was gone

Resolved! eBay app

Help me please the eBay app has been on my iPhone XS Max since I had it and yesterday the app stopped working so I deleted it then reinstalled it and still nothing. You click on the app and it just shows eBay and that’s it . Any help will be much app...

Resolved! Sponsored Items Corrupting Searches

First, as sellers, and especially as sellers that buy as well, we need to acknowledge that participating in this 'promotion' is equal to shooting ourselves in the foot.To Pay Extra just to be placed in a visible search, not only cannot possibly hold ...

No way to request total from seller

Why is it not possible to Request Total From Seller in the app? I go days without being near my desktop when I travel, but I still need an invoice sent.

Can’t pay with PayPal or credit card

Since the new update today, once again Paul y’all payment option is not working as well as the credit card option. Same thing happened 2 weeks ago. Not happy and it needs to be fixed

Photo issue when selecting photos while listing

Anyone else see a white line pop up after selecting 1 photo on your camera roll? It makes it very hard when you have multiple photos to choose

Bidding w/ ios 13 keyboard

Hello - part of keyboard is missing on the bid screen since upgrading ios system. If ppl are bidding on website this prevents it. Newly downloaded app which hopefully temporarily is running like it’s on dial up is ok...

Unable to sign in on Fire HD 8 tablet

Doesn't work for me. I'm trying to sign in on a Fire HD 8 tablet. I've tried installing from both Amazon and Google app stores and neither will work on this device. I have no problem signing in on my desktop PC or my Android phone. Is Amazon blocking...

Please add The language Arabic

Please add The language Arabic. Please add language Arabic. Please add ArabicThe language. Please add Arabic language.

Cannot alter notification quiet times

Version 5.35.0.13 Notification Quiet times default to 22:00 to 08:00. The app allows me to change the times but doesn't actually save them. For example, if I change to Start time to 23:00, it returns to 22:00 when I save it. This did work on an earli...

eBay app trouble with offers on buy it now

When I use the app on my iPhone to revise a listing for make an offer it always says that the amount I will accept must be lower then the but it now price which it always is. Sell for $50 for buy it now. Will accept $40 and above for offers but it ke...

Marking items as dispatched of seller buys more than one

In the updated app, if a buyer has purchased more than one item then it groups them together - great! HOWEVER, it says ‘mark as dispatched’ but when clicking this it only marks the first item as dispatched meaning the other items still show as needin...