10-26-2020 08:22 AM
I’ve been using the eBay app on my iPhone for years without any problems. Now starting a few days ago the purchase history won’t load. I’ve tried rebooting my phone, deleting the app and redownloading it, updating the system, etc. nothing works.
10-26-2020 05:07 PM - edited 10-26-2020 05:07 PM
I have the same problem here in Finland. It says only: MybExpSvcErrorDomain.1015
The same problem on the web. No purchases shown.
10-26-2020 05:11 PM
Same here. Mine started about one hour ago. I can't see Purchase History at this moment.
10-26-2020 05:14 PM
same sh..
10-26-2020 05:19 PM
Same here. Started when I upgraded to a new phone.
10-28-2020 07:07 AM
Same issue, same error message when attempting to view Purchase History
01-27-2021 01:45 PM
I’ve been having the same issue on my iOS 11 Pro it’s the most frustrating thing ever makes me not want to use eBay at all but I’m kind of forced to cause the only thing that I found to make it work it’s because I have over 500 purchases in the last 12 months I have to go through and delete hundreds of purchases for it to load correctly here’s what it looks like when I reach 500!
It’s hard for me to understand why a company that’s got so much money can’t figure out how to solve something so simple with her mobile app
01-27-2021 01:51 PM
Did you ever figure out how to fix the problem cause I sure haven’t
01-27-2021 01:52 PM
Were you getting the same error’s too?
01-29-2021 09:50 AM
I am having the exact same problem. Did you find a solution?
01-29-2021 11:14 AM
@triztan @adfuller @52bearsfan @thegame_2723 @kfunk2020
Thanks for reaching out here. We are looking into these purchase history errors. The mobile website should allow you to se these purchases if you have anything you urgently need to check.
02-16-2021 08:36 AM
I’m having the same problem and I’ve deleted the app, reloaded and it still will not allow me to view anything from 2021.
02-16-2021 11:04 AM
I have the exact same problem, very frustrating.
02-16-2021 11:05 AM