cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Purchase history doesn’t load

I’ve been using the eBay app on my iPhone for years without any problems. Now starting a few days ago the purchase history won’t load. I’ve tried rebooting my phone, deleting the app and redownloading it, updating the system, etc. nothing works.

Message 1 of 14
latest reply
13 REPLIES 13

Purchase history doesn’t load

I have the same problem here in Finland. It says only: MybExpSvcErrorDomain.1015

 

The same problem on the web. No purchases shown.

Message 2 of 14
latest reply

Purchase history doesn’t load

Same here. Mine started about one hour ago. I can't see Purchase History at this moment.

Message 3 of 14
latest reply

Purchase history doesn’t load

same sh..

Message 4 of 14
latest reply

Purchase history doesn’t load

Same here. Started when I upgraded to a new phone. 

Message 5 of 14
latest reply

Purchase history doesn’t load

Same issue, same error message when attempting to view Purchase History

Message 6 of 14
latest reply

Purchase history doesn’t load

5D8E084D-047D-420D-A074-060CECEB6B18.jpeg

C918ED02-5024-4957-A0AD-C24188F972AC.jpeg

I’ve been having the same issue on my iOS 11 Pro it’s the most frustrating thing ever makes me not want to use eBay at all but I’m kind of forced to cause the only thing that I found to make it work it’s because I have over 500 purchases in the last 12 months I have to go through and delete hundreds of purchases for it to load correctly here’s what it looks like when I reach 500! 

It’s hard for me to understand why a company that’s got so much money can’t figure out how to solve something so simple with her mobile app

Message 7 of 14
latest reply

Purchase history doesn’t load

Did you ever figure out how to fix the problem cause I sure haven’t

Message 8 of 14
latest reply

Purchase history doesn’t load

Were you getting the same error’s too? 

FF1863FF-0869-490A-9204-4D435BA1C8CA.jpeg

0B345F94-C2CF-4439-B089-A82D0C0F14C8.jpeg

Message 9 of 14
latest reply

Purchase history doesn’t load

I am having the exact same problem. Did you find a solution?

Message 10 of 14
latest reply

Purchase history doesn’t load

@triztan @adfuller @52bearsfan @thegame_2723 @kfunk2020 

 

Thanks for reaching out here. We are looking into these purchase history errors. The mobile website should allow you to se these purchases if you have anything you urgently need to check.

Message 11 of 14
latest reply

Purchase history doesn’t load

I’m having the same problem and I’ve deleted the app, reloaded and it still will not allow me to view anything from 2021.

Message 12 of 14
latest reply

Purchase history doesn’t load

I have the exact same problem, very frustrating. 

Message 13 of 14
latest reply

Purchase history doesn’t load

CE18FD54-77F4-4A06-A7F2-25C6863ED983.png

Message 14 of 14
latest reply