06-21-2018 07:09 AM
Is anyone else having trouble with the number of views not showing up on your listings? I noticed this a few days ago. Some items I've had listed for quite a while and had hundreds of views and now all my listings are at 0 views.
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06-26-2018 02:21 AM
Yes the same here. I have some listing's with 8 watchers and on that item I have 0 views...
06-26-2018 08:25 AM
I've also had the problem of number of views not shown, and when creating a new listing, only showing a "Good Till Cancelled" option. To change the duration to 30 days, I switched to the "Advanced Listing Tool". That worked (still can't see number of views, though).
06-27-2018 11:53 AM - edited 06-27-2018 11:54 AM
C'mon eBay! How long does it take your techs to fix this little issue? Is anyone even working on it? This should be a quick fix.
06-27-2018 03:51 PM
I'm having the same issue with my auctions not showing any views. All views that were showing are now gone. I deleted cookies, reinstalled app, nothing works ! Does anyone know how to fix this ?
06-27-2018 04:10 PM
Same problem here. I don't know whether people are seeing my listings or not either. When an Etienne Aigner item shows 0 views....it is really disheartening! Please fix it soon!
06-27-2018 05:01 PM
Ditto to everyone above no views, even on items with multiple watchers. Not pleased, we all pay our dues but then problems like this persist far too long not very nice or fair to the sellers that make money for you ebay
06-28-2018 08:56 AM
This is still happening and it is starting to make me mad. I have tried everything from updating to uninstalling the app with no luck. EBay, what are you doing to fix this. There has been no response from you in over a week.
06-28-2018 10:33 AM
06-28-2018 10:49 AM
eBAY -- what is the status of the fix? This has been going on for far too long and as has been noted it is extremely annoying. Do you have to lose sellers to other auction sites before you fix it??
06-28-2018 12:25 PM
I'm beginning to think ebay doesn't even monitor this forum. Might be time to start looking for an alternative selling site. They don't even have the curtesy to address their customer base with a reply.
06-28-2018 12:59 PM
Hello Sylwia,
Thank you for writing to eBay Customer Support. My name is Saibi and I will be glad to assist you.
Sylwia, I am sorry to know about the inconvenience faced by you because of the on going technical issue on eBay website.
This issue has already been highlighted to the technical team and they are working hard to resolve the issue at the earliest point of time. However, we can’t predict the exact time till this issue will be resolved.
In this regards, we appreciate your understanding and patience in this matter.
It was a pleasure to assist you. Please write again if you have more questions.
Kind Regards,
Saibi
eBay Customer Support
06-28-2018 05:59 PM
06-28-2018 08:21 PM
Yes please help !
not working for me either.
Using: Samsung Galaxy S8
Android version: 8.0.0
Samsung Experience version: 9.0
06-28-2018 08:24 PM
Help these guys out by sending them information about your device so they can better understand how to fix it. For example I provided my phone make and model and Android, Apple or software versions...
06-29-2018 06:24 AM
I don't think it is a device-related issue. My iphone, laptop, and desktops (several) all have the same issue. All different equipment.
They have a glitch in their interface that wasn't there before. Maybe they were hacked.