eBay

ledzepgrl23 · ‎06-21-2018

Is anyone else having trouble with the number of views not showing up on your listings? I noticed this a few days ago. Some items I've had listed for quite a while and had hundreds of views and now all my listings are at 0 views.

coins_n_notes_n_gems_2021 · ‎06-26-2018

Yes the same here. I have some listing's with 8 watchers and on that item I have 0 views...

glasswingcollectibles · ‎06-26-2018

I've also had the problem of number of views not shown, and when creating a new listing, only showing a "Good Till Cancelled" option. To change the duration to 30 days, I switched to the "Advanced Listing Tool". That worked (still can't see number of views, though).

clutchc · ‎06-27-2018

C'mon eBay! How long does it take your techs to fix this little issue? Is anyone even working on it? This should be a quick fix.

mantle7478 · ‎06-27-2018

I'm having the same issue with my auctions not showing any views. All views that were showing are now gone. I deleted cookies, reinstalled app, nothing works ! Does anyone know how to fix this ?

mama_needscash · ‎06-27-2018

Same problem here. I don't know whether people are seeing my listings or not either. When an Etienne Aigner item shows 0 views....it is really disheartening! Please fix it soon!

dff420 · ‎06-27-2018

Ditto to everyone above no views, even on items with multiple watchers. Not pleased, we all pay our dues but then problems like this persist far too long not very nice or fair to the sellers that make money for you ebay

wordmojb8 · ‎06-28-2018

This is still happening and it is starting to make me mad. I have tried everything from updating to uninstalling the app with no luck. EBay, what are you doing to fix this. There has been no response from you in over a week.

kim5604 · ‎06-28-2018

Yep. Happening to me. Can't adjust prices accordingly. Flying blind. New app is horrid in so many ways.

978hcir · ‎06-28-2018

eBAY -- what is the status of the fix? This has been going on for far too long and as has been noted it is extremely annoying. Do you have to lose sellers to other auction sites before you fix it??

clutchc · ‎06-28-2018

I'm beginning to think ebay doesn't even monitor this forum. Might be time to start looking for an alternative selling site. They don't even have the curtesy to address their customer base with a reply.

as-vet · ‎06-28-2018

Hello Sylwia,

Thank you for writing to eBay Customer Support. My name is Saibi and I will be glad to assist you.

Sylwia, I am sorry to know about the inconvenience faced by you because of the on going technical issue on eBay website.

This issue has already been highlighted to the technical team and they are working hard to resolve the issue at the earliest point of time. However, we can’t predict the exact time till this issue will be resolved.

In this regards, we appreciate your understanding and patience in this matter.

It was a pleasure to assist you. Please write again if you have more questions.

Kind Regards,

Saibi

eBay Customer Support

leo30417 · ‎06-28-2018

Same here. One moment I can see number of views, then suddenly I can't. Very inconsistent!

music.and.collectibles · ‎06-28-2018

Yes please help !

not working for me either.

Using: Samsung Galaxy S8

Android version: 8.0.0

Samsung Experience version: 9.0

music.and.collectibles · ‎06-28-2018

Help these guys out by sending them information about your device so they can better understand how to fix it. For example I provided my phone make and model and Android, Apple or software versions...