09-16-2019
11:59 PM
- last edited on
09-18-2019
08:40 AM
by
mobile_feedback
I’m trying to process a return and provide a return label. The app shows my old address which I have already removed from my addresses list. See the screenshot. I cannot ask my buyer to post a return to this old address, but the app does not allow me an option to change it!
09-18-2019 08:41 AM
@tapamura wrote:
I’m trying to process a return and provide a return label. The app shows my old address which I have already removed from my addresses list. See the screenshot. I cannot ask my buyer to post a return to this old address, but the app does not allow me an option to change it!
Thank you for posting this. We have saved your screenshots and will look into this.