@cloverthefox88 wrote:
I did think that, to be honest, but to me, nothing indicated anything was suspicious. They seem to have a decent rating, but I never actually checked the feedback (I probably should) Somebody brings up exactly what I am thinking in the linked thread; Why allow people to find listings that they can't buy, and why be so vague about why they can't buy it? All that does is (until you shared this with me) make me feel like I am the one being punished and restricted (and made me feel genuinely upset, as I mentioned, not even because I couldn't get the item, but because I truly did believe I was being punished and didn't know why) Imagine a shop that had items on a shelf, and when you go to buy it, you are told you are not allowed to buy it and not because of anything you have done, with no further explanation. It seems like whoever designed that system did a good job at achieving maximum annoyance from everyone instead of being clear. Either not allowing listings from restricted sellers THAT CANNOT BE BOUGHT to come up, or giving a clear "This seller has been restricted" would relieve so much hassle instead of allowing me to get as far as the payment method screen before I am given the vague red error message that tells me nothing.
Well I am making an assumption by saying there's some kind of account restriction - there may not be. Often with account restrictions the seller's listings are hidden so I don't know exactly what's going on here. Obviously the eBay rep in that other post could not share the seller's personal account info. For all I know it could be something more simple like the seller's settings causing it.
But the bottom line is, I believe the issue is with the seller's account, and agree that it's not a good experience on the buyer's end to get a vague error message.
If I'm wrong, and if this is a checkout error that can be worked around, I'm sure devon@ebay will chime in and advise you to work with customer service.
I have the feeling though that this is a seller issue and not something you can work past as a buyer. Sorry this was such a terrible experience for you. If nothing else, at least you were able to come here and get some support to learn this is not anything to do with your account.
