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Using eBay Gift Cards?

Hi. I'm trying to BIN on 2 small items. I'm using 2 eBay Gift Cards that I have used in the past that have small balances on them., and 2 newer cards that have full balances on them(I checked their balance). When I go to check out I apply the eBay Gift Cards that cover the full cost but the blue Payment button never turns blue to pay.  I'm not able to complete the purchase.

When I add my info to pay with a debit card...the Payment button turns blue to make payment. 

So...what has changed? The payment screen looks a little different, but it has been since Christmas that I have bought anything here. 

Message 1 of 26
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25 REPLIES 25

Re: Using eBay Gift Cards?

I wish I knew.

Message 16 of 26
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Re: Using eBay Gift Cards?

Definitely sounds like an ebay error because AFAIK ebay donations to charity are no longer made through the mentioned PayPal Giving Fund.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 17 of 26
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Re: Using eBay Gift Cards?

Heads up I just tried to make a purchase, and the place your order button lights up blue, so it seems the backend issue is fixed for now.

 

If you have gift cards, try to make all your purchases just in case the system goes down again.

Message 18 of 26
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Re: Using eBay Gift Cards?

I just tried also and was able to complete a small purchase.  I still get the message that I cant apply a donation with the gift card but at least it appears that I can complete a purchase even with that message.

Message 19 of 26
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Re: Using eBay Gift Cards?

Thanks! I was able to get my 2 items just now.  Working again!

Message 20 of 26
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Re: Using eBay Gift Cards?

i was having the same problem, i tried to buy the Two books with my new Ebay Gift Card 100 dollars, i put the redeem code with the apply button, and when it balance comes out, the Place your order button turned Grey and i cannot clicked it, i keep on clicking it but it wouldn't let me, so i had to resort to my debit card and to buy one book.

Message 21 of 26
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Re: Using eBay Gift Cards?

After rechecking this thread I gave it another try & finally was able to use my gift card. 

Message 22 of 26
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Re: Using eBay Gift Cards?

I've been having the same problem

Message 23 of 26
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Re: Using eBay Gift Cards?

Having the same problem

Message 24 of 26
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Re: Using eBay Gift Cards?

2 and half days.. jeeze.. I can't recall the checkout for gift cards being down that long..

I finally got pay sellers i owed money too..

Message 25 of 26
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Re: Using eBay Gift Cards?

Having the same problem, looks eBay is doing nothing

Message 26 of 26
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