Suffering Extremely Frustrating Error Message

[kuyar-0]

Every time I attempt to accept an offer on an specific item, I am given the "There is an issue processing your request." error every time I hit the "Accept Offer" button. I have seen on other threads that opening the "Accept Offer" button's link in a new tab or window fixes the issue, but I didn't even have that option when right clicking the button (broswer is Google Chrome, running in Windows 10). I was able to get the link by inspecting the page and finding it there, but following the link still didn't fix the issue. I am fairly new to Ebay, but the majority of my time here has been nothing but troublesome and frustrating, and this is just icing on the cake. Anyone have a consistent fix for this?

[mudshark61369 · Accepted solution]

@kuyar-0,

If you are as new to ebay as your profile shows, there may be a couple of reasons why the Accept offer button is not working.  

First if you've been online more than usual, you may need to clear out your temporary internet files and cookie cache, then restart your device.

If that does not work because you are a new member you may have run into a temporary buying limit placed on all new members.  If you have committed to buy some items and haven't paid for them yet, that could trigger the limits.  Also if you have placed bids on one or more auctions that are still active that too could prevent you from accepting offers. (read the info in the link below)

https://www.ebay.com/help/buying/buying-limits/buying-restrictions?id=4012

The above link does not cover what are known as Open Transactions. Those are items you've committed to buy, but haven't paid for yet, and bids on auctions that are still running.  You get only 4 of those to use at any one time while the new buyer limits are in effect . Paying for items you've committed to buy will release some.  Bids however, stay active until an auction ends, even if you have been outbid.  That is because a seller could cancel another bidder's bid(s) or a bidder could retract their bid, leaving you the winner.  If you have bids on any auctions you will have to wait until an auction ends and you lose or win and pay. 

For future reference, the best bidding strategy is to only bid once for the most you are willing to pay for an item (automatic bidding) and place that bid very near to the end time of the auction.  While the limits are in effect you will know quickly if you've won or lost and get the open transaction back to use. It also gives other bidders less time to react to your bid, and you may win the item for less than the amount you bid. The link below explains about bidding on ebay.

https://www.ebay.com/help/buying/bidding/bidding?id=4003

[kuyar-0]

I think that explains it, but what I don't get is that I never had more than two auction bids going when this message occurred, both of which I was outbid on and one of which had ended by the time I made this post. It's frustrating when I get an offer on a "Buy It Now" item that makes me want to buy it directly at that price, but Ebay won't allow me because they're worried I won't pay, because I'm new. Especially when it's a price I'd rarely, if ever, find again for that item.

I understand how the bidding system works, I've already read up on them. Thing is, I'm only here to get a specific kind of item, and it's a kind of item that's well sought after. Buy the time the auction is nearing it's close, the item has already skyrocketted well past what I was willing to pay, as everyone swarms it with bids. 

Thank you for the extensive response anyways. The item I originally was trying to accept the offer on was bought by someone else not long after I had posted. Guess I'll have wait for that one auction I've already been highly outbid on to end,  and keep looking.