08-20-2023 08:31 AM
My recently viewed items suddenly had a bunch of sex dolls, and other strange items, which I had never looked at. I looked at my account logins, and it shows logins at 2 and 3AM, when myself and my husband (the only ones in my house) are sleeping. The logins show both the device and location as being 'not available.' I change my password immediately, and turn on 2-factor authentication, where I get a text with a code to be able to login. NO ONE has access to my new login. The next night the exact same thing happened again. I had not gone anywhere, and use only my laptop for logging in.
I call eBay. The agent says tells me that they see no one logging into my account at 2 and 3AM. They say that the sex dolls, etc. showing in my 'recently viewed' items is a bug, and they will put me on the list of users affected. I had contacted eBay recently for assistance, and this issue started right after I did. Their employees obviously have access to my account, and seem to be staying logged into it after I contact them, and using it for their own means. When I called eBay this morning, the service agent's log in to look at my account looked EXACTLY THE SAME as the previous logins at 2 and 3AM: device and location 'not available'.
Check your recently viewed items (on eBay's front page), and contact eBay if there is something there which you don't recognize. They have a major security risk here. They do not seem willing to admit it. Definitely not 'a bug'.
I hope this can be escalated past the agent who I talked to.
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10-11-2023 05:59 PM
25Kenwood, has it still been happening to you?