Sellers cancelling transactions and buyers losing money.

[reallyhardtofind]

Ok so I made a purchase on ebay using my credit card and the seller contacts me and says they are unable to ship the item to me. I'm ok with that its not a big deal things happen. My problem is that when I checked my bank statement I was shorted $10, then a couple of days ago I had another cancellation and I was shorted $10 again. REALLY???? This makes shopping on ebay very difficult for us in the future.

[downunder-61]

Could it be the sales tax that eBay will refund ?

I have never been shorted on a refund, I know it can happen when purchasing off shore/exchange rates vary daily etc, but not an internal purchase.

[reallyhardtofind]

This has only happened to us since we stopped paying with paypal. Either way its not good for business, if I'm to be charged a $10 fee for simply making a purchase which was cancelled then it makes me less likely shop here or shop online at all. I'm going to contact the bank shortly. 

[reallyhardtofind]

Just got off the phone and the bank is charging me on my end because the transaction was made then cancelled. All I can say is wow, we never saw charges like this through paypal. This makes it less encouraging to shop here. 

[forward-motion]

Sounds to me like it's a "your bank" problem, not an ebay problem. Why can't you pay with paypal? I still do. I have cards linked to my account and pay out of paypal. I just did it today. 

[reallyhardtofind]

Visa is charging the transaction fee. Ebay went into managed payments so buyers could use different payment types and now buyers will be slugged for a transaction fee if a seller cancels the order. Hardly fair from the buyers end. Not ebay's fault.... ok