eBay

oneluckeywife · ‎02-12-2018

I bought an item from a seller. It arrived but the labels were from a different seller on Amazon. The eBay seller had given my name and address to a seller on a different platform that I didn’t have a transaction with! I had to return it because it didn’t work the return labels had been personally emailed to me because they were from Amazon.

I left negative feedback because it came from Amazon. Totally misrepresented where and who it was coming from. Now seller has asked that I change the feedback so it doesn’t negatively affect them.

How do I report the seller and not just the item?

thallidguy · ‎02-14-2018

@7606denniswrote:
Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

Prime basically started out as a shipping subscription, so if you buy enough physical books from Amazon, it might be worth the money. You pay an annual fee, and in return you get free 2-day shipping on most anything you order.

Of course, now that Amazon has diversified so that it has as many arms reaching into different areas of business as a statue of Shiva, Prime also gives you free access to some of their streaminig video library, free shipping on Amazon Pantry, and so on.

The main thing to keep in mind about Prime is that it is meant to be a service for retail consumers, not a service for resellers. That's why dropshipping is a violation of the Terms of Service.

7606dennis · ‎02-14-2018

@thallidguywrote:
@7606denniswrote:
Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.
Prime basically started out as a shipping subscription, so if you buy enough physical books from Amazon, it might be worth the money. You pay an annual fee, and in return you get free 2-day shipping on most anything you order.

Of course, now that Amazon has diversified so that it has as many arms reaching into different areas of business as a statue of Shiva, Prime also gives you free access to some of their streaminig video library, free shipping on Amazon Pantry, and so on.

The main thing to keep in mind about Prime is that it is meant to be a service for retail consumers, not a service for resellers. That's why dropshipping is a violation of the Terms of Service.

Interesting! Frankly, I prefer to browse at Barnes & Nobel and enjoy a nice vanilla latte. Most things I buy directly from manufacture's web sites or specialty sites. Of course, I like to browse through real B&M stores as well.

My daughter is something of an online shopper. She hasn't met a pair of shoes that she doesn't like, I'm afraid.

Of course, Prime's TOS is probably better left for discussion on the Amazon forums.

"It is an intelligent man that is aware of his own ignorance."

jrinam · ‎02-14-2018

I'm not the only one who has stated IF I wanted to buy from there, I would have! your reason has merrit, most are just upset because seller turned a profit and some simply boycott them. totally different reasons for wanting disclosure on dropshipping. it is easy to dismiss those as just foolish and never look at shipping time, actually having it in stock and maybe need to return. adding one [or more] links in the process also adds greater chance of an issue!

southernfriedbelle · ‎02-14-2018

@7606denniswrote:
@*madisonwrote:
What would be the difference in the seller buying from Amazon, having it delivered to themselves and then selling it and shipping it to you? The item would still have come from Amazon.
--------------------------------

The difference is the seller gave their own personal details to amazon, and not the ebay buyers details.

Personally I have never received a dropshippd item, but if I ever do there is going to be trouble, because ebay UK are not allowed to pass on my personal details to Amazon or any other company, so I will want to know why an ebay UK seller is allowed to do it..

What is the difference between a seller giving a buyer's name and address to a drop shipping supplier or to a shipping carrier? I fail to see any significant difference when it comes to the buyer's personal information. Of course, I'm not sure of the laws in the UK, but if the seller cannot give that information to the carrier, there can be no online or mail order selling in the UK by my reckoning.

Because if I'd wanted the bleepity-bleep-bleep company you had send it to me to have my personal information, I'd open an account there and give it to them. You have absolutely no business assuming I'm okay with your handing off my personal information to some random third party if I haven't been made aware of that and have agreed to it first.

Belle

castlemagicmemories · ‎02-14-2018

@jrinamwrote:
I'm not the only one who has stated IF I wanted to buy from there, I would have! your reason has merrit, most are just upset because seller turned a profit and some simply boycott them. totally different reasons for wanting disclosure on dropshipping. it is easy to dismiss those as just foolish and never look at shipping time, actually having it in stock and maybe need to return. adding one [or more] links in the process also adds greater chance of an issue!

Thank you! Those who are displeased with dropshipping are usually dismissed as it just being due to sour grapes because they did not shop around. But my experience shows I DID shop around, and made an informed buying decision for a reason, even choosing to pay more in the process, then that decision was rendered irrelevant by the actions of the seller.

7606dennis · ‎02-15-2018

@southernfriedbellewrote:
@7606denniswrote:
@*madisonwrote:
What would be the difference in the seller buying from Amazon, having it delivered to themselves and then selling it and shipping it to you? The item would still have come from Amazon.
--------------------------------

The difference is the seller gave their own personal details to amazon, and not the ebay buyers details.

Personally I have never received a dropshippd item, but if I ever do there is going to be trouble, because ebay UK are not allowed to pass on my personal details to Amazon or any other company, so I will want to know why an ebay UK seller is allowed to do it..

What is the difference between a seller giving a buyer's name and address to a drop shipping supplier or to a shipping carrier? I fail to see any significant difference when it comes to the buyer's personal information. Of course, I'm not sure of the laws in the UK, but if the seller cannot give that information to the carrier, there can be no online or mail order selling in the UK by my reckoning.
Because if I'd wanted the bleepity-bleep-bleep company you had send it to me to have my personal information, I'd open an account there and give it to them. You have absolutely no business assuming I'm okay with your handing off my personal information to some random third party if I haven't been made aware of that and have agreed to it first.

While I personally do not see an issue with giving the name and address to the supplier in a drop shipping situation, I suppose that you are entitled to your own feelings on the matter. However, since drop shipping is permitted by eBay, I suppose that the only option would be for you to ask the seller if they drop shipped prior to committing to the purchase. That way you would know that your name and shipping address would have to be shared with the supplier along with whatever carrier was actually used to deliver the goods to you. Unless, of course, you can convince eBay to change its policy and ban drop shipping.

Of course, when it comes to sharing personal information, I'm afraid that eBay taking over the handling of payments will result in more sensitive personal data than Name and shipping address being shared. While I'm not sure, nor is eBay it seems, of exactly how that is going to work, from what I gather neither buyers or sellers are going to be able to opt out the scheme. I'm guessing, based on what eBay's head honcho has stated, everyone's financial information will be shared with eBay's new payment processing partner or they won't be able to use the site.

"It is an intelligent man that is aware of his own ignorance."

chrysylys · ‎02-15-2018

@7606denniswrote:
I fail to see ...

Indeed.

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

chrysylys · ‎02-15-2018

@southernfriedbellewrote:
Because if I'd wanted the bleepity-bleep-bleep company you had send it to me to have my personal information, I'd open an account there and give it to them. You have absolutely no business assuming I'm okay with your handing off my personal information to some random third party if I haven't been made aware of that and have agreed to it first.

I despise the Walton Clan with a passion. I drive by their stores while going to stores I prefer. I don't care if they sell the same widgets for half or less of what I pay elsewhere. I will NOT buy from them, nor even look at their sites. When I got a widget drop shipped from one of their subsidiaries, I was more than a wee bit annoyed.

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

chrysylys · ‎02-15-2018

@7606denniswrote:

I suppose that the only option would be for you to ask the seller if they drop shipped prior to committing to the purchase.

I've done that and received deceptive replies such as 'shipped from one of our suppliers or locations'. I did not buy from them.

It needs to be disclosed in the listing. It could be just this simple:

Shipped from a location owned or fully controlled by the seller. Inventory on site.
Shipped from a supplier or distributor with inventory under contract with the seller.
May be shipped from a retailer and stock availability is not under Seller control.

Sellers that lie when listing an item would be suspended on the first violation.

Item one above would cover your remote warehouse(s).

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

7606dennis · ‎02-15-2018

@chrysylyswrote:
@7606denniswrote:

I suppose that the only option would be for you to ask the seller if they drop shipped prior to committing to the purchase.
I've done that and received deceptive replies such as 'shipped from one of our suppliers or locations'. I did not buy from them.

It needs to be disclosed in the listing. It could be just this simple:

Shipped from a location owned or fully controlled by the seller. Inventory on site.
Shipped from a supplier or distributor with inventory under contract with the seller.
May be shipped from a retailer and stock availability is not under Seller control.

Sellers that lie when listing an item would be suspended on the first violation.

Item one above would cover your remote warehouse(s).

Frankly, the "...shipped from one of our suppliers or locations..." does tell you that they are drop shipping so you are free to make your purchase decision based on that. However, while I agree that it would be desirable if drop shipping was mentioned in the listing, you will probably have to convince eBay to require what you wish. I'm not sure that that will be an easy task. Good Luck!

"It is an intelligent man that is aware of his own ignorance."

*madison · ‎02-15-2018

@7606denniswrote:
@*madisonwrote:
What would be the difference in the seller buying from Amazon, having it delivered to themselves and then selling it and shipping it to you? The item would still have come from Amazon.
--------------------------------

The difference is the seller gave their own personal details to amazon, and not the ebay buyers details.

Personally I have never received a dropshippd item, but if I ever do there is going to be trouble, because ebay UK are not allowed to pass on my personal details to Amazon or any other company, so I will want to know why an ebay UK seller is allowed to do it..

What is the difference between a seller giving a buyer's name and address to a drop shipping supplier or to a shipping carrier? I fail to see any significant difference when it comes to the buyer's personal information. Of course, I'm not sure of the laws in the UK, but if the seller cannot give that information to the carrier, there can be no online or mail order selling in the UK by my reckoning.

There is a big difference.

First off, I didn't give permission for my details to be passed on to a dropshipper supplier.

The issue I have with my personal details being passed on to Amazon etc.. is not a security issue.

I don't know how it works in the US, but if a comany gets our personal details in the UK, the junk mail we receive from them is beyond belief, we get phone calls too if that company was also given our phone number, and we also get tons of junk emails if the company was also given our email address. When we are added to a companies mailing list, it's difficult to get our details removed, so the junk stuff goes on and on..

Our personal details given to the shipping carrier is not a problem because the shipping carriers don't store our details and send a ton of junk mail forever and ever..

nc-daydreamer · ‎02-15-2018

There is a big difference.
First off, I didn't give permission for my details to be passed on to a dropshipper supplier.
The issue I have with my personal details being passed on to Amazon etc.. is not a security issue.
I don't know how it works in the US, but if a comany gets our personal details in the UK, the junk mail we receive from them is beyond belief, we get phone calls too if that company was also given our phone number, and we also get tons of junk emails if the company was also given our email address. When we are added to a companies mailing list, it's difficult to get our details removed, so the junk stuff goes on and on..
Our personal details given to the shipping carrier is not a problem because the shipping carriers don't store our details and send a ton of junk mail forever and ever..

I agree with the majority here - ordering from one venue and getting the item from somewhere else is just wrong - it is deceitful in many ways.

But, can one envision a world without the junk spam - at least in written form? Imagine the savings passed onto the end consumer if there were no wasted paper or ink, the carrier's delight of not having to lug the extra weight around and the fact that such would improve their health (less knee, back and arm/shoulder pain/damage), it would aid in less trash to be hauled off to the curb by aggravated recipients of it all, less waste for the trash collector to deal with, less landfill area required at the dump... etc. Wow, how much benefit would that be to all of mankind now and in the future... I know, just dreamin' again... sigh.

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

Live simply. Care deeply. Love generously. Speak kindly. Laugh loudly. Act responsibly. Rejoice daily. Help cheerfully. Plan carefully. Criticize sparingly. Invest wisely. Forgive willingly. Shop seriously. Play fairly. Learn graciously.

missjen831 · ‎02-15-2018

@7606denniswrote:
Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

There is prime for sellers now, sellers can use prime/amazon to dropship. Not all sellers are abusing their personal prime account.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

castlemagicmemories · ‎02-15-2018

@7606denniswrote:
Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes. Amazon does have business fulfillment~but this is not that.

castlemagicmemories · ‎02-15-2018

@thallidguywrote:
@7606denniswrote:
Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.
Prime basically started out as a shipping subscription, so if you buy enough physical books from Amazon, it might be worth the money. You pay an annual fee, and in return you get free 2-day shipping on most anything you order.

Of course, now that Amazon has diversified so that it has as many arms reaching into different areas of business as a statue of Shiva, Prime also gives you free access to some of their streaminig video library, free shipping on Amazon Pantry, and so on.

The main thing to keep in mind about Prime is that it is meant to be a service for retail consumers, not a service for resellers. That's why dropshipping is a violation of the Terms of Service.

Exactly.