Order at eBay Global Shipping Center for over 3 weeks

[ccrrefills]

I have an eBay order going from US to Canada that's been stuck in eBay's Global Shipping Center for 3 weeks now, they normally stay there 2-3 days.

I think eBay blocked all ways to contact them since the pandemic, what should I do?

[mkaczorsee]

KY has had significant weather delays/impacts the last few weeks. 

Is your buyer getting concerned?

[ccrrefills]

I'm the buyer and I am getting concerned. I just hope it's a delay and it didn't get lost.  3 weeks with no tracking updates at all is starting to be concerning.

[nkmipgolf]

I've had that happen to me then poof it was delivered to me in BC.  Tracking still showed KY.

[femmefan1946]

After customs pre-clearance in Erlanger, you are sent a new tracking number.

You can try enquiring at :

https://parceltracking.pb.com/app/#/dashboard/

If there has been any movement Pitney Bowes will know about it.

Also:  GSP problems brought to the eBay Canada Boards produce advice  from fellow Canadians who have been on the delivery end.

Here on dotCOM posters understand the shipping end.

[ccrrefills]

That page shows no update since Feb 12th like on eBay. Is there a problem or is this just a long delay?