Leaving Feedback

[avintagejool]

I did a BIN on an item yesterday.  An hour later the seller cancelled the sale and refunded me, telling me that they had listed the item "too low" and wer refunding me. My question is seeing that the seller cancelled the sale, will I still have the opportunity to leave feedback on this transaction?

[albertabrightalberta]

Yes. Be factual and unemotional. 

"Did BIN and paid. Seller canceled and refunded claiming he didn't sell for enough money." 

[avintagejool]

That is my plan. No name-calling. Factual, as you state.  I am wondering how I can find the option to give feedback now that the auction was "cancelled."?

[avintagejool]

There does not appear to be the option available for me to leave feedback.

[downunder-61]

What reason did the seller use for the cancellation? If they chose ''Buyer requested'' then you can not leave FB, but as it was a lie you can report the seller for using a false reason

[buyselljack2016]

Feedback is an option.

Is this a new seller?

If new seller,  you can do as you choose, but me, I would cut them a bit of slack rather than punishing them for an error. At least they seem to be honest. Even if not a new seller, sometimes moving on is just the thing to do.

[deltilogical]

When I go to a seller's table and take the time to pick something and then go to buy it and the seller says 'oh, that wasn't supposed to be in the $5 bin, that is a good item and is $30' I will give him back the item and everything else I picked with the seller because he is the kind of seller we all hate, who changes their prices to see what they can chisel out of people.

I sold a $25 postcard for $2 last week in error (thanks to Ebay), but I shipped my error without whining to the customer.   Instead, I come here and whine!

[mudshark61369]

@deltilogical,

You started selling on ebay probably back when we could accept checks and money orders, as I did.  The getting started info back then was easy to find and took less than an hour to get through even if you watched the great video on how to sell and answered the follow up questions.  These days the getting started info takes hours to get through, and some of the info is incomplete and seems contradictory. 

We can afford the occasional mistake, but maybe a new seller cannot.

[simba6]

Did you look for that item under purchase history on your my eBay page?

[ms.rodriguez* · Accepted solution]

If that buyer is new , I would give him a bit of slack.  I would email them and tell them that one or two more errors like that and they will be suspended from Ebay. Let them know that this cancellation is a "defect" on their record.   Let them know that a good seller would "eat' their mistakes. I too have made several errors when listing and of course, all of the items sold at a loss. I never made an error where I overpriced the item and some sucker bid.   I actually had a Hot Wheels listed for 85.00 instead of 8.50.  I only realized it just before the ad ended.

[deltilogical]

Actually I only started selling about 7 years ago as garage sale, and the past year more seriously.  

But I did purchase many items with check many years ago, as I started buying in the 90's.  I think I even mailed some sellers cash. 

[woodland_gnome]

If you wish to leave appropriate feedback (calm, factual) and the links you usually use have vanished, go to anyone's Feedback Profile (click on the Feedback Score in parentheses following anyone's User ID) and scroll to the bottom of the page to find a link that usually works to leave feedback for cancelled transactions.

[ga-8370]

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@woodland_gnome wrote:

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@avintagejool wrote:

There does not appear to be the option available for me to leave feedback.

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If you wish to leave appropriate feedback (calm, factual) and the links you usually use have vanished, go to anyone's Feedback Profile (click on the Feedback Score in parentheses following anyone's User ID) and scroll to the bottom of the page to find a link that usually works to leave feedback for cancelled transactions.

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@avintagejool