@metaniche wrote:
I did nothing man. Person eached out first and basically tried to get me to leave them positive feedback before I even reeived item . Four days after I had paid for the item, on roughly the day I should have been received shipping information. I log-in to see my ordered cancelled with a rude message. Basically just woke up and decided I wasnt "good enough" to be sold the item due to some made up reasons. they literally said:
"We canceled your order due to suspension to fraud
No fees back new account? Sorry we can’t trust you with a grail
Have a good weekend
Your feedback will process in 2-3 Bussiness days"
Then proceeded to sell my one of a kind item to someone else. Even thought these buy/sell contracts are legally binding. I dont understand why this person did this or why they would rather pay 3 times the value in arbitration instead of just keeping their word. This has made me very hesitant about eBay in general after seeing the lack of proper processes or responses to people breaking the law and breaking contracts. Doesnt seem to matter much at eBay, you can even see if they are looking into a situation r get any documentation steps are even being taken. Even Amazon or any other seller would clearly let you track and see issues tht need to be resolved. It amazing that on eBay someone can break these contracts w/o even verification from eBay that they have a proper legal reason to break the law.
Thank you for providing details here. Generally, what we see is that the buyer instigated the adverse situation by offering an offensively low price, or asking inappropriate questions or making unreasonable demands, threatening, etc.
So while the buyer is irate and states this happened for no reason, the reasons generally become very apparent.
In your case, that doesn't seem to be the case. You don't post feedback before you receive the item. I don't know why they feel there was suspicion of fraud. Perhaps just the reason they told you to chose to end the transaction as I don't think that is a valid reason when they process. I don't know what no fees back, new account means. Did you create an account to buy this? Maybe that is true. Possibly the someone else paid more for the item than you did?
As for investigating, Ebay has a privacy policy so no one knows what is going on with anyone else's account.
As far as breaking contracts, yes, this seller did that. But buyers break contracts all the time through bid retractions and transaction cancellations. Ebay can no more force a buyer to pay than they can force a seller to sell and ship.
I'm sorry you have been so disappointed here, I have been in your shoed and it is upsetting, but there isn't anything you can do about it. And you may have dodged a bullet~what with asking for feedback before you received the item.
