01-07-2022 03:42 AM
Hi,
I'm trying to purchase a porcelain figurine from a seller using the GSP system and am unable to. eBay returns the following message:- We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.{e98105-777969x}
I have checked; the seller ships to my country and has included the costs, I have also checked the import restrictions imposed and the export restrictions of the US. I am at my wits end! 😒
I contacted eBay's Customer Help; they assured me that my account is in good stead.
The Seller very kindly changed a word in the description, believing that might be the problem. But, to no avail.
Historically, I have purchased quite a few figurines, as a matter of fact; one 7 days ago, all via GSP.
Please, can you help advise; as to what else I should do?
Thank you in anticipation.
Solved! Go to Best Answer
01-07-2022 08:50 AM
Seller could have SA or the entire continent excluded even though they have GSP.
What is the item number?
01-07-2022 09:04 AM
Thanks for replying. No, they don't exclude SA. They ship to SA with the shipping costs specified. I've contacted the seller several times and he/she is also trying to find the reason for this problem.
01-07-2022 09:13 AM
See if the seller can send you an offer at 1 cent less. Might bypass the glitch.
01-07-2022 09:22 AM
Could it be the category that the seller placed the item in? (all of these are prohibited)
01-07-2022 09:36 AM
We've already checked the categories. They're all fine. This is really a mystery. But, thanks for your concern and help.
01-07-2022 09:39 AM
We've tried offers and bids. nothing works; I can't bid nor accept offer. Thanks so much for your suggestion.