cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't 'Buy It Now' on an item shipping via GSP

Hi,

I'm trying to purchase a porcelain figurine from a seller using the GSP system and am unable to. eBay returns the following message:- We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.{e98105-777969x}  

I have checked; the seller ships to my country and has included the costs, I have also checked the import restrictions imposed and the export restrictions of the US. I am at my wits end! 😒

I contacted eBay's Customer Help; they assured me that my account is in good stead. 

The Seller very kindly changed a word in the description, believing that might be the problem. But, to no avail.

Historically, I have purchased  quite a few figurines, as a matter of fact; one 7 days ago, all via GSP.

Please, can you help advise; as to what else I should do?

Thank you in anticipation.

Message 1 of 21
latest reply
20 REPLIES 20

Re: I can't 'Buy It Now' on an item shipping via GSP

Seller could have SA or the entire continent excluded even though they have GSP. 

 

What is the item number?

Message 16 of 21
latest reply

Re: I can't 'Buy It Now' on an item shipping via GSP

Thanks for replying. No, they don't exclude SA. They ship to SA with the shipping costs specified. I've  contacted the seller several times and he/she is also trying to find the reason for this problem. 

Message 17 of 21
latest reply

Re: I can't 'Buy It Now' on an item shipping via GSP

See if the seller can send you an offer at 1 cent less. Might bypass the glitch.

Message 18 of 21
latest reply

Re: I can't 'Buy It Now' on an item shipping via GSP

Could it be the category that the seller placed the item in? (all of these are prohibited)

 

  • Business & Industrial > Heavy Equipment
  • Business & Industrial > Heavy Equipment Attachments
  • Business & Industrial > Websites & Business for Sale
  • Cell Phones & Accessories > Smart Watches
  • Coins & Paper Money > Virtual Currency
  • eBay Motors (Note: Parts & Accessories are supported by the Global Shipping Program)
  • Gift Cards & Coupons
  • Health & Beauty > Fragrances
  • Home & Garden > Fresh Cut Flowers & Supplies
  • Movies & TV > Video Media Accessories
  • Pet Supplies > Backyard Poultry Supplies
  • Pet Supplies > Other
  • Real Estate
  • Specialty Services, with the exception of:
    • Specialty Services > Custom Clothing & Jewelry > Hats, Handbags & Accessories
    • Specialty Services > Custom Clothing & Jewelry > Jewelry
    • Specialty Services > Custom Clothing & Jewelry > Other
  • Sporting Goods > Other
  • Stamps > Other
  • Tickets & Experiences
  • Travel, with the exception of:
    • Travel > Luggage
    • Travel > Luggage Accessories
    • Travel > Maps
    • Travel > Travel Accessories
  • Video Games & Consoles > Prepaid Gaming Cards
  • Wholesale & Bulk Lots
Message 19 of 21
latest reply

Re: I can't 'Buy It Now' on an item shipping via GSP

We've already checked the categories. They're all fine.  This is really a mystery. But, thanks for your concern and help.

Message 20 of 21
latest reply

Re: I can't 'Buy It Now' on an item shipping via GSP

We've tried offers and bids. nothing works; I can't bid nor accept offer. Thanks so much for your suggestion.

Message 21 of 21
latest reply