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E bay policing SELLER!!

E BAY is NOT POILCING and taking BAD SELLERS OFF eBAY, The buyers are getting SCREWED, As far as getting their monies back!!!ITs a total hassle Iam  shopping more on AMAZON NOW!!!

Message 1 of 22
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21 REPLIES 21

Re: E bay policing SELLER!!

@fred2784 

It is NOT a "hassle" to use Ebay's Money Back Guarantee in order to receive a refund if you do not receive an item or the item you receive is not as described.

 

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 22
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Re: E bay policing SELLER!!

Hi this is fred2784, AS you can see Iam the REAL DEAL, Iam A TOTAL BUYER, As Iam a wealthy person and DONT SELL!! JUST BUYTHANKS U LOVES YOU

Message 3 of 22
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Re: E bay policing SELLER!!

@fred2784 

 

The Money Back Guarantee is for buyers who want a refund. 

Message 4 of 22
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Re: E bay policing SELLER!!

I just got scammed by a seller and It's going to be a hassle to get my money back it looks like...

Message 5 of 22
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Re: E bay policing SELLER!!

Have you read the Money Back Guarantee? Does it not apply in your situation? There is no hassle to getting a refund if you read the MBG and use it in a timely manner.

How about returning and giving us the details.  We would like to help if we can.  

Message 6 of 22
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Re: E bay policing SELLER!!

I posted my issue looking for help.  Depending on what information the Post Office releases to me I might have to file a police report and have a chargeback with my bank account...

 

Message 7 of 22
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Re: E bay policing SELLER!!


@shgayd_55 wrote:

I posted my issue looking for help.  Depending on what information the Post Office releases to me I might have to file a police report and have a chargeback with my bank account...

 


And you've been given help, which you've acknowledged with nothing but hostility. You're covered by eBay's Money Back Guarantee. The process is simple and fully automated. And it's certainly no more hassle than a police report and a chargeback.

 

As for eBay policing its sellers, there are 1.7 billion listings on any given day and 20+ million sellers. How exactly do you think eBay can vet every listing and every seller?

Message 8 of 22
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Re: E bay policing SELLER!!

Hostility?  Where? I've had a few people chime in on my post and be very helpfull.  But there was never any hostility...

Message 9 of 22
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Re: E bay policing SELLER!!

think it was not directed at you.

Post likely meant for OP.

 

Confusion arises when popping in on another thread.

Message 10 of 22
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Re: E bay policing SELLER!!

Yep, my apologies. And it is *extremely* confusing when you pop into someone else's post. It's always better to start your own.

Message 11 of 22
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Re: E bay policing SELLER!!

OK Fred,,,,, you're upset eBay is not taking bad sellers off eBay? You say you're  screwed but if you are it's  because you're not taking the time to request a return or let them know there's  a problem.

Maybe eBay isn't for you if you find out that's too much of a hassle.

Message 12 of 22
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Re: E bay policing SELLER!!

To your point Fred, when things go good on eBay,  they're good. 

 

When things go bad. It's a headache involving paperwork you don't have time or energy to deal with. 

 

As a non wealthy person, I've had to hire attorneys for different things when life goes sideways. I hate it. 

 

I've had to fill out paperwork with the state's attorney general to help out elderly victims. I hate it. 

 

 

As posted in your replies, there is a process. 

 

That said, you shouldn't have to spend an hour on a five minute purchase. 

 

Is that eBay's fault?  No.  That's the seller's fault. (I assume)

 

It's a pain. It's a time waster. And it sounds like your time is valuable. 

 

I've posted before, not everyone has time to earn college credit in EBAY policies and procedures. 

 

It's an environment all its own. It can be VERY complicated. 

 

I'm sorry this happened to you. I've had good luck with Amazon. 

 

Take care. 

Message 13 of 22
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Re: E bay policing SELLER!!

In my message, I asked the OP if he had read the eBay Money Back Guarantee for buyers.

To the best of my knowledge, he has not yet replied to my question.

If he reads the MBG and follows its directions, he has no reason or need to waste any time on pursuing a refund.  All he needs to do is open the appropriate question that fits his particular problem.  And he can do this whether he's rich or poor.  And it involves no paper work.  

 

Message 14 of 22
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Re: E bay policing SELLER!!

@ubcensored 

It does NOT take "an hour" to go through the Refund Request or Return Request process.

lady_madonna
Volunteer Ebay Community Mentor

Message 15 of 22
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