I bought an item, was told it was delivered, went to USPS w/tracking #, found it was delivered to the wrong person at the wrong address, NOT MY NAME NOT MY ADDRESS, buyer refuses to respond, I posted the USPS document showing tracking # and recipient info on buyer message stream, buyer refuses to respond, ebay refuses to refund me. I HAVE A DOCUMENT FROM USPS SHOWING IT WAS NOT SENT TO ME OR MY ADDRESS BUT EBAY REFUSES TO REFUND ME. WHAT IS GOING ON HERE? I'VE bought thousands of things from ebay with EXCELLENT feedback, but ebay is ignoring my evidence. What is wrong with ebay? I'm, ready to close my acc't and just use Amazon. Ebay is either lazy or incompetent. I don't get it. Their customer protection used to be good but now it's garbage, and when I all I can't speak to a person.
