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Customer Return Using Ebay Provided USPS Label Lost in Shipment....can I make a claim?

A customer changed his mind on an item with 30 Day free returns. Ebay provided the USPS label with tracking but the item stalled on its journey back to me on July 2. For customer service and to avoid negative feedback I refunded the purchase price to...

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. It would have been helpfu

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. The standard fee was 14.6% and the they added another 13% for the general promotion fee. It would have been helpful if the promotion general fee was shown prior to opt in. As t...

Resolved! Item says delivered to parcel locker, buyer says it was stolen and wants a refund

The buyer filed an item not received saying their package was stolen from the parcel locker. I haven’t been selling long on eBay so I’m unsure how to respond to the buyer. They only have 2 feedback so i don’t know if they’re just trying to scam me or...

NEW Ebay Messages to RELIST an Item

Is it just me or has anyone else been getting constant messages from Ebay saying "TIME TO RELIST Such and Such Widget" Is this a test? I have been getting dozens of these messages from Ebay throughout the day the past 3 days. Not at night just during...

Anybody else having issues with ebay messages?

Every time I try to access a message I get a red banner saying "Looks like something went wrong. Please try again later". I've tried on Fire Fox and Chrome and the same thing. I can't read or answer buyer's messages. I can't even read messages from e...

Request for Guidance on eBay Listings with High Views but No Sales

Hi, Before making any major investment, I listed a few products from different categories and promoted them using Priority Smart Campaigns, following eBay's suggested daily budgets ($26, $40, and $59 for different products). Surprisingly, the priorit...

Resolved! Shipping Issue and Very Bad Customer

As I know have answers to all my questions how to I close/delete the thread

Someone here are looking improve their fulfillment and delivery time? Story time

Hello, I was an ebay seller last year, this year I'm creating a new account here to sell my new products, but I want to ask you, do you know that with a realiable 3pl you can grow here? I want to talk with ebay sellers and show you who was my last fu...

eBay splitting combined sales

I have had many purchase from buyers that have put multiple items in their cart and made one combined purchase but it ends up being split by eBay into multiple purchases. I have contacted eBay several times and All I get is "we will look into it". I ...

Fed ex shipping refund after damage on refused delivery

Long story short buyer refused delivery so item was returned to me severely damaged fed ex approved the damaged claim but refunds the shipping to original payment method which was eBay now fed ex won’t refund until the account number is verified and ...

Drop in Sales?

Amazon Prime Day sales experienced a significant drop of 41% on the first day of its four-day event compared to the first day of last year's two-day event. However, sales are still projected to grow overall compared to last year due to the extended d...

What are the rules about privately contacting other sellers about a buyer?

Long story short: buyer opened INAD and sent back clothing that she totally destroyed. I went ahead took the loss and refunded, and then I reported her to ebay. Because of the ridiculous nature of how she returned the item, I feel like there's no way...

Sold a new Roof Rack to a Guy in Brooklyn returned an old used one

Sold a new Roof Rack to a Guy in Brooklyn returned an old used one,the new one I sold: Returned oneWell lets see how well seller protection works.

Do I accept return for this?

This is a first … had INAD opened for wrong measurements … but jeans buyer shows in photo are NOT what she bought. Buyer already received/left positive feedback for me a week and half-ish ago for jeans she did buy. I’ve tried reaching out to her abou...

Perfect example of why eBay shouldn't force free returns on Motors or anyone

Had a Freightliner part listed, part number, general model/year range. Buyer asks will this fit a Cascadia? I reply I am not sure, I would suggest contacting your dealer. He messages me a day or two later and says its a 2000.I reply from my additiona...