Report Seller

[oneluckeywife]

I bought an item from a seller. It arrived but the labels were from a different seller on Amazon. The eBay seller had given my name and address to a seller on a different platform that I didn’t have a transaction with! I had to return it because it didn’t work the return labels had been personally emailed to me because they were from Amazon. 

I left negative feedback because it came from Amazon. Totally misrepresented where and who it was coming from. Now seller has asked that I change the feedback so it doesn’t negatively affect them. 

How do I report the seller and not just the item?

[jrinam]

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@*madisonwrote:

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@7606denniswrote:

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@*madisonwrote:

What would be the difference in the seller buying from Amazon, having it delivered to themselves and then selling it and shipping it to you?  The item would still have come from Amazon.

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The difference is the seller gave their own personal details to amazon, and not the ebay buyers details.

Personally I have never received a dropshippd item, but if I ever do there is going to be trouble, because ebay UK are not allowed to pass on my personal details to Amazon or any other company, so I will want to know why an ebay UK seller is allowed to do it..

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What is the difference between a seller giving a buyer's name and address to a drop shipping supplier or to a shipping carrier?  I fail to see any significant difference when it comes to the buyer's personal information.  Of course, I'm not sure of the laws in the UK, but if the seller cannot give that information to the carrier, there can be no online or mail order selling in the UK by my reckoning.

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There is a big difference.

First off, I didn't give permission for my details to be passed on to a dropshipper supplier.

The issue I have with my personal details being passed on to Amazon etc.. is not a security issue.

I don't know how it works in the US,  but if a comany gets our personal details in the UK, the junk mail we receive from them is beyond belief,  we get phone calls too if that company was also given our phone number,

the phone calls are the worse!!  carried my cel phone for over 20 years and a bag phone was in the truck before that. today, it sets on my desk and rarely leaves. almost like back to the '80's. at least we have caller i.d. and voicemail. 10-25 sales calls everyday!!!

[jrinam]

What would be the difference in the seller buying from Amazon, having it delivered to themselves and then selling it and shipping it to you?  The item would still have come from Amazon.

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The difference is the seller gave their own personal details to amazon, and not the ebay buyers details.

Personally I have never received a dropshippd item, but if I ever do there is going to be trouble, because ebay UK are not allowed to pass on my personal details to Amazon or any other company, so I will want to know why an ebay UK seller is allowed to do it..

[7606dennis]

It must be different over in the UK.  Here junk mail is often sent addressed to "current resident" so there is no need to have peoples names and addresses.  They just send it to every house on the street.

Of course, a lot of the robo calls and telemarketing calls are scams anyway and the numbers that show up on caller ID are probably bogus.  If I remember correctly, that old movie "War Games" mentioned a computer program that simply dialed all the possible numbers in an exchange or area code.  With today's technology the call might actually have originated on Mars.

I do agree that using another retail venue as a drop shipper is somewhat tacky.  Frankly, it doesn't make much sense to me to give the buyer the knowledge of where you are obtaining your inventory.  That's not likely to lead to repeat business, is it?  Still, I suppose that is one of those principles taught at those Ivy League business schools.  It eliminates much of the overhead involved with maintaining an inventory.

[7606dennis]

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

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I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

[castlemagicmemories]

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

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I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

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They send it as a gift so as to appear to be a retail customer who is sending a gift, and not a reshipper or dropshipper using their free service to send products to their customers as part of their business.

[7606dennis]

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

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I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

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They send it as a gift so as to appear to be a retail customer who is sending a gift, and not a reshipper or dropshipper using their free service to send products to their customers as part of their business.

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If that is the case, shouldn't that be a topic for the Amazon forums?

Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.  The problem, as I see it, will be to get eBay to do it.  After all, eBay is making money off sellers regardless of where the item is coming from, would they want to rock the boat?!

[jrinam]

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Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship. 

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buying wholesale and selling retail is less of an issue, they can often sell below what we would pay buying direct. when buying a single item at retail and selling it for more, your profit is no longer from buying power from bulk, your profiting from knowledge of WHERE to get said item.  revealing the supplier would eliminate this service and many buyers wont find the item, ever!  who it comes from CAN NOT be revealed because of this! simple disclosure of dropshipping and generalized location and/or distance would resolve most 'logical' issues.

[castlemagicmemories]

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

---

I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

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They send it as a gift so as to appear to be a retail customer who is sending a gift, and not a reshipper or dropshipper using their free service to send products to their customers as part of their business.

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If that is the case, shouldn't that be a topic for the Amazon forums?

I know you have posted this response several times, that this should be a topic for Amazon forums, so I apologize for not addressing this earlier.  No, it is not a topic for Amazon forums,  because it is entirely relevant to the question of dropshipping, as fits this situation.  It is just another wrinkle in the process.  It is pertinent to this Ebay discussion as you notice that the whole topic involves drop shipping from Amazon.  There is no reason to divorce that particular aspect of dropshipping from the rest of the discussion, with all due respect.  Not only are these sellers not upfront about dropshipping, they may be abusing their free shipping through Prime as well by using it for a purpose they never intended it to be used for.~which was my point in making that observation.

Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.  The problem, as I see it, will be to get eBay to do it.  After all, eBay is making money off sellers regardless of where the item is coming from, would they want to rock the boat?!

I never said that Ebay should be required to ban these drop shippers; and I know they are making money off these sales and may be reluctant to lose that revenue stream.  I understand that sellers may not want to reveal their source.  Believe me, I get all this.  But some don't even state that the item is coming from their warehouse location or their supplier; at least those that do give you a vague heads up so you can take your business elsewhere if you do not want to buy under those circumstances, and really just that vague statement is enough for buyers to hit the back buttom, apologies of course to those sellers who actually have their own inventory in their own warehouses.

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[7606dennis]

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

---

I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

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They send it as a gift so as to appear to be a retail customer who is sending a gift, and not a reshipper or dropshipper using their free service to send products to their customers as part of their business.

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If that is the case, shouldn't that be a topic for the Amazon forums?

I know you have posted this response several times, that this should be a topic for Amazon forums, so I apologize for not addressing this earlier.  No, it is not a topic for Amazon forums,  because it is entirely relevant to the question of dropshipping, as fits this situation.  It is just another wrinkle in the process.  It is pertinent to this Ebay discussion as you notice that the whole topic involves drop shipping from Amazon.  There is no reason to divorce that particular aspect of dropshipping from the rest of the discussion, with all due respect.  Not only are these sellers not upfront about dropshipping, they may be abusing their free shipping through Prime as well by using it for a purpose they never intended it to be used for.~which was my point in making that observation.

Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.  The problem, as I see it, will be to get eBay to do it.  After all, eBay is making money off sellers regardless of where the item is coming from, would they want to rock the boat?!

I never said that Ebay should be required to ban these drop shippers; and I know they are making money off these sales and may be reluctant to lose that revenue stream.  I understand that sellers may not want to reveal their source.  Believe me, I get all this.  But some don't even state that the item is coming from their warehouse location or their supplier; at least those that do give you a vague heads up so you can take your business elsewhere if you do not want to buy under those circumstances, and really just that vague statement is enough for buyers to hit the back buttom, apologies of course to those sellers who actually have their own inventory in their own warehouses.

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Since it has been mentioned several times that it violates Amazons rules regarding the use of their Prime account and it violates no current eBay policy that I can tell, I do believe it is a matter to be discussed on the Amazon forums.  After all, eBay can't be expected to police Amazon users.

I didn't say that you said that eBay needed to ban drop shippers.  I said that if eBay forced drop shippers to reveal their suppliers, I don't see how they could not force non-drop shipping sellers from doing the same.

Of course, it is totally up to you if you do not wish to buy from drop shippers or any other seller for that matter.  However, I expect that there are those that might not care to buy from sellers that are selling goods purchased from China, Vietnam or any other country you care to name regardless of whether they ship directly from that country or not.  Would it not be within those buyer's rights to be informed of where those sellers procured their goods as well?

[castlemagicmemories]

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

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@castlemagicmemorieswrote:

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@7606denniswrote:

Frankly, I have rarely purchased anything from Amazon other than books and have no working knowledge of how Prime works.

---

I understand, but dropshippers don't send you something that comes to you marked as a "gift" when it is not; items marked as gifts generally mean the seller is abusing their prime privileges to get free shipping~which is not for business pruposes.  Amazon does have business fulfillment~but this is not that.

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I have no clue as to why someone would send merchandise as a gift.  I personally don't charge people for a gift.  Of course, I'm also clueless about why some international buyers ask sellers to mark them as gifts on customs forms.  Unless, of course, they're trying to evade their country's taxes.  Ahh!  That's another topic for another time.

---

They send it as a gift so as to appear to be a retail customer who is sending a gift, and not a reshipper or dropshipper using their free service to send products to their customers as part of their business.

---

If that is the case, shouldn't that be a topic for the Amazon forums?

I know you have posted this response several times, that this should be a topic for Amazon forums, so I apologize for not addressing this earlier.  No, it is not a topic for Amazon forums,  because it is entirely relevant to the question of dropshipping, as fits this situation.  It is just another wrinkle in the process.  It is pertinent to this Ebay discussion as you notice that the whole topic involves drop shipping from Amazon.  There is no reason to divorce that particular aspect of dropshipping from the rest of the discussion, with all due respect.  Not only are these sellers not upfront about dropshipping, they may be abusing their free shipping through Prime as well by using it for a purpose they never intended it to be used for.~which was my point in making that observation.

Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.  The problem, as I see it, will be to get eBay to do it.  After all, eBay is making money off sellers regardless of where the item is coming from, would they want to rock the boat?!

I never said that Ebay should be required to ban these drop shippers; and I know they are making money off these sales and may be reluctant to lose that revenue stream.  I understand that sellers may not want to reveal their source.  Believe me, I get all this.  But some don't even state that the item is coming from their warehouse location or their supplier; at least those that do give you a vague heads up so you can take your business elsewhere if you do not want to buy under those circumstances, and really just that vague statement is enough for buyers to hit the back buttom, apologies of course to those sellers who actually have their own inventory in their own warehouses.

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Since it has been mentioned several times that it violates Amazons rules regarding the use of their Prime account and it violates no current eBay policy that I can tell, I do believe it is a matter to be discussed on the Amazon forums.  After all, eBay can't be expected to police Amazon users.

I didn't say that you said that eBay needed to ban drop shippers.  I said that if eBay forced drop shippers to reveal their suppliers, I don't see how they could not force non-drop shipping sellers from doing the same.

Of course, it is totally up to you if you do not wish to buy from drop shippers or any other seller for that matter.  However, I expect that there are those that might not care to buy from sellers that are selling goods purchased from China, Vietnam or any other country you care to name regardless of whether they ship directly from that country or not.  Would it not be within those buyer's rights to be informed of where those sellers procured their goods as well?

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With all due respect, no, it is not within those buyer's rights to be informed of where those sellers procured their goods as well, because that is a different situation.  If you are buying from a seller, and it comes FROM that seller, they are  no more required to reveal their source than is any other seller on Ebay.  Apples to oranges.  Buyer is not buying from Peter, but having their info sent to Paul without their consent or their knowledge.

[chrysylys]

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@7606denniswrote:

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Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.

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The three options I posted above would apply at all sellers and all listings.

[7606dennis]

@castlemagicmemories

I don't see it as that different.  For example:

Some years ago I bought a hat with a Purple Heart embroidered on it from a vendor at a VA Clinic location.  There is nothing unusual about that per se.  However, the label inside the hat showed that it was made in Vietnam.  Frankly, I thought that that was somehow fitting since it was in that country that I was wounded which was the reason I was awarded it in the first place.  Unfortunately, I learned later that the vendors were no longer permitted to sell any item made in Vietnam because it offended some Vietnam veterans and they had complained.

Now couldn't a Vietnam  veteran get just as offended if they purchased an article of clothing from a seller that, despite being a part of a celebrity fashion line, was a product made in Vietnam?  Actually, I don't see where the difference lies.

By the way, have you checked the labels on a lot of the garments sold by Wally World lately?

[7606dennis]

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@chrysylyswrote:

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@7606denniswrote:

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Of course, I suppose forcing drop shippers to reveal there supplier is possible.  I believe eBay has done things that do not make complete sense before.  However, I would think that they would most likely have to enact a policy that would require it from all sellers and not just those that drop ship.

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The three options I posted above would apply at all sellers and all listings.

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As I mentioned previously, you need to convince eBay to adopt your recommendations.

[castlemagicmemories]

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@7606denniswrote:

@castlemagicmemories

I don't see it as that different.  For example:

Some years ago I bought a hat with a Purple Heart embroidered on it from a vendor at a VA Clinic location.  There is nothing unusual about that per se.  However, the label inside the hat showed that it was made in Vietnam.  Frankly, I thought that that was somehow fitting since it was in that country that I was wounded which was the reason I was awarded it in the first place.  Unfortunately, I learned later that the vendors were no longer permitted to sell any item made in Vietnam because it offended some Vietnam veterans and they had complained.

Now couldn't a Vietnam  veteran get just as offended if they purchased an article of clothing from a seller that, despite being a part of a celebrity fashion line, was a product made in Vietnam?  Actually, I don't see where the difference lies.

By the way, have you checked the labels on a lot of the garments sold by Wally World lately?

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Again the difference lies in the fact that your information is not being given to the entity that you purchased your hat from without your knowledge or consent.

You chose to purchase that item from the entity you bought it from.   Entirely different from dropshipping where the buyer has no idea their info is being sent to someone else and just the seller or the carrier they expected when they chose to buy there.

Again apples to oranges, Dennis, sorry.

[7606dennis]

@castlemagicmemories 

Regardless of the seller giving the required shipping details to the entity actually doing the shipping, I don't see how you can say that a seller that drop ships would need to divulge their supplier and a seller that sells goods imported from another would not.  I'm afraid we are never going to agree on this.

Sorry!

[castlemagicmemories]

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@7606denniswrote:

@castlemagicmemories 

Regardless of the seller giving the required shipping details to the entity actually doing the shipping, I don't see how you can say that a seller that drop ships would need to divulge their supplier and a seller that sells goods imported from another would not.  I'm afraid we are never going to agree on this.

Sorry!

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That is fine.  No worries.