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what should i do

 A user scammed me i paid for an item he never sent and i never got my money back 

Message 1 of 8
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7 REPLIES 7

Re: what should i do

@ammic_24 

 

How did the user scam you?

 

Were you able to use the Ebay Money Back Guarantee if you did not receive an item or if the item was not as described?

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 8
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Re: what should i do

I ordered it and i kept asking to ship it and he never did he ended up blocking me and i never got the money back from the money back  Guarantee

Message 3 of 8
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Re: what should i do

@ammic_24 

It appears that the seller is no longer registered on Ebay.

Contact your credit card you used to pay for the item to dispute the charge.

lady_madonna
Volunteer Ebay Community Mentor

Message 4 of 8
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Re: what should i do

i payed with the cash app do you think they will let me 

 

Message 5 of 8
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Re: what should i do


@ammic_24 wrote:

i payed with the cash app do you think they will let me 

 


@ammic_24 

Cash app is not an accepted method of payment on Ebay. How were you able to use cash app?

If you paid the seller directly without going through Ebay, then Ebay cannot help you.

lady_madonna
Volunteer Ebay Community Mentor

Message 6 of 8
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Re: what should i do

Yes i paid with my card from cash app is that a problem 

Message 7 of 8
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Re: what should i do


@ammic_24 wrote:

Yes i paid with my card from cash app is that a problem 


Did you go through the Ebay checkout process when you paid or did you pay the seller directly?

 

I would suggest contacting your card company.

lady_madonna
Volunteer Ebay Community Mentor

Message 8 of 8
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