eBay

If I accept an offer is that in addition to the shipping charge? For example I have an item out for bid at $38 plus $7.70 shipping and I received an offer of $25. Will that buyer automatically pay the shipping as well? ... View more

Is it possible to port my .CA EBay account to eBay.com?  I moved to US and everytime I buy something now there is a currency conversion from CAD to USD. I could create a new .com account, but the. I would lose all of my buyer history.  ... View more

Hello,   I'm fairly new to eBay and am in the process of learning the way purchasing works. I made a purchase from a seller using a $10 credit (first purchase on eBay phone app) as well as my own money. Normally, I would not have purchased the item on this platform as it was not a competitive price, but with the credit it was a decent deal. After making the purchase, eBay gave me an ETA (no tracking number) which the item went well past without arriving. What I SHOULD have done, but did not, was contact the seller first. Instead I filed an item didnt arrive with eBay help. Well.. the item arrived yesterday and this morning eBay credited me back. I would like to ensure the seller gets paid, but now there is no way to message eBay about the change in status.   How do i fix this issue?   Thanks! DS ... View more

Why is it so complicated to implement the new ebay payment method.  They need verifications and still send the message you have to update your bank details. ... View more

Hi - I'm new to selling. I have a few products that were bought, I shipped them and entered a tracking number. The USPS tracking shows it as delivered. How do I mark it as delivered? Maybe the buyer does this? They have not - should I contact them? Associated question - is this when funds are released - when the item is paid for and 'delivered'? Thanks ... View more

I sold 10 labels to a person in the UK, I sent her an invoice, but when she went to pay it the price for the items went up and so did the shipping cost! The price for the labels is $24.90 and shipping is $15.00, but when she went to pay, the cost of the labels went up to 29.88 and shipping went to $18.00. What is up???? ... View more

I have a 2 scheduled auctions for the same item. I want to cancel both of them and start clean. I don't see an option for this, only if it's live. Thanks ... View more

I purchased an item, it arrived broken. I put in for a return, it was accepted. The seller can't provide a shipping label. Now what??? Please help. ... View more

So I want to return an item and the Ebay generated label doesn't have enough postage. The item weighs over 2 lbs and the generated label is first class which you can only use up to 13 oz.  What to do? ... View more

Is there any way to contact ebay support?  There are listings for digital cameras that will list 4k cameras as offering 4k/60fps when thats a total lie.  If they listed a car and said it goes 200mph and got 1000 mpg it would also be a lie.   The camera details claim it will do 4k at 15fps, but it will do 1080p at 60fps?   you cannot combine the term and say 4k/60fps just like you dont mix mpg and top speed and say mpg=120, technically it only gets 18mpg but lying to attract buyers might make us more money? ... View more

Hello,   So I recently sold an item (wild card points) and this has a qr code for scanning to redeem points to use with the manufaftuer.   The seller has asked me to just send photos of the qr code and text codes.  I am okay with this but wondering if it may be a tactic to say the item was not received after being used.  Has anyone had experience with this?  Do I still ship the item with tracking and the photos?   Any help is much appreciated  ... View more

I am looking to purchase an electronic device that is open box or new condition.  My concern is not being used, it might not charge or work.  Specifically looking at a Nintendo 3DS new in box.  If it arrives and won't charge or work, even though it is new, do I have recourse to return it? ... View more

I bought 29 items from a chines seller, he sent me only half, but because there is delivery proof ebay closed in HIS favor, even though his feedback shows he's done it in the past. I'm pretty shocked that ebay sided with him, and is the only recourse seriously to never buy more than ONE item at a time ? so they can not send half ? ... View more

I am trying to upload an item. I get sent to a USA site which tells me to verify my phone number which I have already done so and has been acknowledged as correct. I resend said number which is rejected as not valid or incorrect.  What is happening or do I take my item somewhere else?  Very annoyed. ... View more

What is the time limit for leaving feedback? Is it 60 days or 90 days? ... View more

Hi-   I haven't sold on ebay in a very long time, but I'm getting ready to list several items.  I noticed there is a button for sales tax.  Am I supposed to check that button, select my state, and collect taxes on anything that I sell?  This wasn't there the last time I sold anything, so I'm not sure what I should do.  Thanks! ... View more

This ain't amazon. I couldn't get anyone to listen to me. Refunded item re-shipped and arrived without any tracking and after I already bought from another party. Not sure what the hell to do. Can't call ebay. No phone. ... View more

I often rebuild and sell motorcycle starters. I often take the customers old starter in trade. When we all used PayPal, if I issued a $40 refund,  $36 was from my account $2 was from eBay fees, and $2 came from sales tax (rounded numbers of course)   But now when I issue a $40 refund, It all comes from my account. Is there a way for me to do it where some of the money comes from eBay fees, and some from sales tax? Every penny counts as I'm sure you understand.     ... View more

A buyer asked to return an item although my posting said returns were not allowed, but I approved the return anyway. As per Ebay's request, I have waited the 14 days to receive the item, and it has yet to arrive. Will Ebay automatically close the case or do I have to take any further action? (And if so, what?) ... View more

I have a home Surround Sound System to sell as a single invoice item.  It requires that I ship in 4 separate boxes.  The eBay shipping calculator that we are supposed to use in preparing an invoice does not appear to provide for multiple boxes in the order, and therefore would misstate the actual projected charges.   It appears to assume that the entire order will ship in one box, and then gives the rate.  How do I get the 4 box detail to be reflected in the invoice?  I would prefer not to use a flat rate quote in the listing for the entire system because of the room for error, and because the price I might have to charge would chase prospective buyers away.  What is the solution?  I am not an eBay store owner.  I am a private individual whose last eBay sale was many years ago, under simpler conditions. ... View more

Copy of the buyer's  all caps message and there is no way to report this to eBay.  The buyer actually spelled out he word which now eBay is not allowing me to copy and paste, but I am sure you can get the gist.  So, how is it possible that we can take the abusive language on a message through eBay's message system, but cannot ask the community?   SO I'M OUT $3.50 AND YOU DIDN'T DO THE RIGHT THING. SO YOU GET A NEGATIVE FEEDBACK AND WILL HAVE IT NEGATED WITH A PHONE CALL. F$$KING **bleep**ERS.    ... View more

Seller shipped two boxes to me.  Two separate tracking numbers.  One arrived, second did not.  Seller is trying to resolve the issue and has filed a claim with UPS.  UPS cannot locate the box.  UPS has requested of the seller my phone number.  How can I provide that information without breaking EBAY rules and being banned to outter mongolia for the rest of my life? ... View more

Good afternoon  I purchased a shipping label on eBay and the post office refused to use it. I had to purchase shipping again there. How do I cancel my purchase of ebays label. My item now shows 2 tracking numbers. What can I do? ... View more

Package was returned by USPS due to "Recipient Address must be in Roman letters/Arabic numerals", even though the address says in English "RUSSIAN FEDERATION" and the rest of the address is in Russian language. The post office in Russia should be able to read the address, not USPS. BTW, it took more than a month to make this nonsense decision and return the package. The package shipped on May 12 and received back on June 18'th. By the way, the shipping charge is $38.50. Who will provide the refund? Where is eBay contact phone number? ... View more

I had a customer purchase and pay for a item yesterday then put in a request for it to be canceled shortly after because they wanted to change the shipping address. I responded attempting to confirm if they wanted the item canceled or wanted the item to be shipped to the given address. They stated they still wanted the item and provided the correct address. Before I was even able to ship the item they are now filling a chargeback dispute saying they have not received the item. I am confused on how to handle this situation and would appreciate any help or advice I could get. (Item was purchased on 6/17/2021 and dispute was opened 6/18/2021) ... View more

I bought a car radio and when I received it it is dead won't turn on!! Ask to return it and they sent a shipping label to return it but it won't print. Says it is a tech error to try back later but that don't work either ... View more

I placed an order for an item located in Greece. I paid quickly. Shipping information was provided. Item showed movement from Greece to Athens and then on to Chicago. Then nothing. No movement or tracking updates of any kind for about one month and counting. Shipper is in Italy and not much help. eBay stepped in and issued a full refund, even though that's not what I wanted. So, I have a few questions.   1: Where did my refund come from, eBay or the seller?   2: I really wanted the item. The seller has one more available. Perhaps the only one in the world. I've looked. Do I try buying from them again?   3: What if the first order shows up?   Please advise. Thanks! ... View more