Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

1st time seller

Hello. I listed my very 1st item ever and set it up as an auction. Being new to this, I made an error by not turning on the auction reserve price. So is there anyway to turn it on now with 2 days left of bidding? Bidding is well below what that amoun...

older return resolution

I have purchased a product (item was faulty and unsafe) seller instructed me to return it, did so , paid for returns 75.00, tracking good, beyond normal return date, seller messages they are not complying, no credit of any kind,no further messages, e...

Wrong tracking number question

Fedex sent a picture of the wrong house and not even my package. My package was very small and the one in the picture was very big. I called fedex and they said the tracking number didn’t match my address. Contacted the seller who said he checked wit...

User avatar by Adventurer
  • 47 Views
  • 1 replies
  • 0 helpful

Remove non-payment from buyer

I sold an item to a customer and some how it marked paid. I canceled the order due to nonpayment and relisted the item for him. So he could pay and now it has him marked as nonpayment with a negative mark. How do I get rid of that for him?

Order not received and not found on my eBay account

Hello I need help! I placed and order and I have the email confirmation but it’s not in my eBay account and so I can’t do anything to find out what’s going on with it. The system won’t let me do anything since it can’t find my order. I was suppose to...

Creating Listing for Air Gun

Yesterday I created a listing for an antique/vintage air rifle. I received an email indicating the listing had gone live, and it shows as active in My eBay. However, it has no views, and I cannot find it when doing a search on eBay. Is there some sor...

How can I cancel a order that I sent a refund to first

I sold an item I had listed previously in the day. Someone bought the item listed on eBay before I could remove the listing. I refunded the buyer , but now I can’t cancel it. It states I can’t cancel it because I already refunded the buyer ? How do I...

International shipping

I have a buyer who wants to purchase an item, and although I am enrolled in international shipping, she is not seeing shipping and handling charges. I am in the United States. She is in Croatia.

Buyers not paying

I seem to be having a problem with buyers not paying. What happens to a buyer that doesn’t pay? Is there anything I can do to buyers that don’t pay?

User avatar by Explorer
  • 32 Views
  • 1 replies
  • 0 helpful

Item sold twice

Something went wrong. I sold and shipped my single item several days ago. I’ve already received partial payment for it. Now it seems they have been sold again. I contacted the second buyer ,told about the situation. I sent a message to eBay, but I’m ...

Non-payment and now bidding on relisted item

Is there a way to block someone from your inventory? Someone did not pay for an item after I emailed multiple times and now they are bidding on the item again. I want to block them from my items. Thanks!

User avatar by Pathfinder
  • 52 Views
  • 2 replies
  • 0 helpful
Most Marked as Helpful Authors