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Buyer says address was wrong

How do I handle a case where the tracking is accurate and the item was delivered three weeks ago, but the buyer says they never received it because the address was wrong? Thanks!

Resolved! How do you turn off automatic payment for buyers who want combined shipping.

I am a seller and offer combined shipping on multiple purchases. Typically buyers with multiple purchases will wait to be invoiced so I can adjust shipping cost. I have a couple buyers who say once they win an auction payment automatically comes out ...

Feedback

How can you add comments to feedback I’m the purchaser, I left a word off

1st time seller

New seller here! Hi everyone. On my first sell I noticed I think it was about 12-14 days to receive first payment because of being a new seller, totally understandable. I sold my first item on the 29th of December, shipped out, delivered an it says t...

Shipping charge to Puerto Rico correct?

I sold a wheel and its shipping to Puerto Rico. I printed a label off ebay and its only charging me $7.60 for shipping which doesnt seem like enough to me. Is this charge correct? and will I get hit with hidden fees and delivery charges?

Shipping

I have listed & sold numerous patches that need to be mailed in a regular envelope with a 66 cent stamp. I have checked the envelope in the shipping area of the listing and listed a flat rate of $1.00 for shipping. However, when the item has sold, wh...

Winning bidder dispute

Hello, a losing bidder on one of my listings is disputing the win. Per the view of bidding times, this person bid last. However, the winning bid went to the other bidder. It looks like the winning bidder was not the last bid. The losing bidder is ins...

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Resolved! Refund of Voided Shipping Label

How long does it take USPS to refund fees collected for a voided shipping label? When should I expect to receive the refund for the voided label from ebay?Thank you.

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