civilthrift
Adventurer
Community Member since ‎04-28-2021
‎01-13-2026

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A buyer did not receive an order from April 2025. I feel bad for not noticing, but we do a pretty big volume and this slipped by us. The tracking does not exist anymore, but it does not appear the item was delivered (according to eBay, it just shows ...
How do I handle a case where the tracking is accurate and the item was delivered three weeks ago, but the buyer says they never received it because the address was wrong? Thanks!