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Forum Posts

How to create a second account

Greetings eBay community. I have recently expanded my selling portfolio to include sports cards and would like to create a second account to differentiate the products from my original account. Can anyone please provide a link or “how-to” instruction...

Buyer can't contact me.

My buyer told me that when she tried to message me she got a pop up that said seller is not taking messages. Not true, how do I fix this?Thanks!

Listing after sale

I sold an item two weeks ago and it is still listed for sale even though ebay says it has been sold. How do I get rid of it

Resolved! INTL SHIPPING to Canada

Potential client contacted me and asked me why my shipping was so high. I am in WISCONSIN and the shipping for the 10 0z shirt in a poly bag showed $58. - more than the item! I contacted EBay because I am enrolled in their new EBay Intl program and t...

Cancelled Order

Hey, I'm a seller and I just cancelled an order. The buyer already paid and it says I already received the shipping and handling. Now my question is do I have to refund the shipping and handling that was paid to me or does the system already somehow ...

Resolved! Sending an invoice

I can not figure out how to let a buyer request an invoice and then send an invoice for combined shipping! My buyer doesn’t see a request invoice option and I don’t see a send invoice option. How is something under sold if they haven’t paid yet? Plea...

Counterfeit goods

I just sold a coat on eBay here to find out they had authenticate it and found out it’s not real but the buyer still wants the coat. I don’t understand how ebay can send it to an authenticator make me pay the shipping back to my place deducted out of...

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