Ask a Mentor

Forum Posts

Sorted by:

YUSPGI89SS4S2H7M 10% eBay Coupon not applied as advertised

This is what eBay advertises which I have saved as a screenshot. Yet after the offer is accepted by the seller, eBay does not apply their coupon? Asking for eBay help gets you nowhere to send them this correction?? Buy it now price:$257.99-US $25.80D...

Purchased

Why do I not see a purchase I made?

Unpaid item

I was recently sniped with 2 seconds left on an item , then the seller said it didn’t sell or bidder failed to pay so my question is shouldn’t the sale revert back to me @ standing bid before the bogus buy or does seller have option to re-list

Item description

I just created a listing it won’t let me revise the AI generated description when I type it in to revise it it keeps getting replaced by the AI description

Missing order confirmation email

I need help getting details on a package. I have that I need to return. I never got the email confirmation for it, but I can give you a screenshot of the shipping label that I received

listing

how do you list multiple cds on one listing ?

Seller changing item price

I went to purchase a fragrance yesterday listed for $29.80 + 8.90 shipping. Received a msg that seller was out of town until today. Looked in my cart today to see if the store was "open" yet, and to my surprise and dismay, the price is now $109.80!! ...

Item not received

I tried to someone to call me about a problem with a purchase but no one’s have the time , I am a customer for many years and every year is more difficult to talk to someone. Tomorrow is Abril 2 I want EBay to take care my problem. Please call me

Getting details from a sale beyond 2 years old

Got sales transaction history but I need more detail like buyer name and address. It is beyond two years. Any options?

What the Hell is wrong with ebay?

I'm trying to contact a LIVE PERSON. How the hell do I do that? I've been trying and trying and trying and trying, but the stupid automated "assistant" will not let me call anyone, and won't let anyone call me! I will NOT buy an item on ebay until I ...

Payments

I have a buyer wanting to make 2 payments is this possible

My e bay gift card wont work

WHen I type in my 9 digit redemption code, it keeps popping up as "invalid" can someone help me!

Asked to send other form of payment

Received order, no problem included was a note, saying they were having trouble receiving their money on their side, because eBay required some type of identification from them. They asked me to Zelle or PayPal them the amount of the purchase after I...

Seller rudeness

Hi,I recently found an item that had a best offer option. I have been an ebay member for 20 years with good standing. I offered a reasonable bid, but never received a reply or counter offer.The seller still had the item listed a few days later so I s...

Resolved! IS THERE ANY WAY TO SPEAK TO A REAL PERSON??

All I have is some SIMPLE QUESTIONS as a new seller and eBay is taking me around in circles trying to get information that I AM NOT GETTING. Is it ALWAYS this difficult to work on eBay???? Like they don't make enough money to get some REAL HELP for c...